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Err well you cannot I would guess.
Try running a vacuum cleaner over it to suck out any grit.
Do not put airline to it - it will blow any grit in further.
But that is about all you can do
any thought on sending it away will be as expensive as buying the next camera.
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If it recently sustained a drop or other impact, the lens mech is damaged. With the lens out, visually inspect it to see if it may be slightly crooked or askew. If so, gently try to "pop"it back into alignment. If not, sand or other debris may be caught in the mechanism. While the camera is turning on and the lens is extending, gingerly (but firmly) tap the cameras bottom against a counter or other hard surface. This will often let the debris work its way out. Let me know if this works or not.
The Lens has been damaged and cannot move in and out properly or focus properly. You will have to either buy a new camera or get yours fixed. This kind of damage is not covered under your one-year warranty so you will have to pay for repairs. To get it serviced, contact Canon customer service as listed in your manual.
hi, if you can open your camera and remove the lens unit assy(just be carefull to the flat cable its easy to be broken) you can clean by yourself just to remove the sand goes inside of the lens unit and also to the gear.make it sure you need to use magnifying glass to see the small pc of sand .some time the sand goes to the gear that cause of malfunction or not rotate properly and also the focus gear have also sand that why the focus is bad.if you can't do this just bring to service center and request for cleaning.
This is not a user solvable problem. One thing that should not be done is to turn on the camera when it has been dropped in dirt, sand or water. This will, in your case, grind the dirt around and parts try to move and contaminate additional parts of the camera. It's only worse if water is involved as this will likely cause shorts in electrical areas. Take the camera to a repair shop and get their opinion on whether it is fixable and if so what they estimate the cost to be. Sometimes it's cheaper to buy a new or used camera.
there is a friction in the movement of the lense assembly. It is not reaching to its proper position. This happens if you drop the camera, or the camera is exposed to sand. a repair technician can fix it.
Met the same problem. I disassembled camera and found a lot of sand in lens transmission. I couldn't move lens even by hand. It was strongly jammed. I had to disassemble lens block completely to remove all sand. Now camera fully functional.
THIS SOUNDS TERMINAL, BUT YOU MIGHT TRY USING CANNED AIR LIKE YOU USE TO BLOW DUST OUT OF YOUR COMPUTER, AND SEE IF IT HELPS ANY. MOST OF THESE CAMERAS ARE MADE WITH THE IDEA THAT THEY WILL NEVER BE TAKEN APART OR OPENED FOR CLEANING ETC. SO, THAT IS THE ONE PROBLEM YOU ARE FACING. I DOUBT IF IT WOULD BE WORTH SPENDING THE MONEY TO SEND IT IN TO BE CLEANED. THAT CAN GET VERY EXPENSIVE IN A HURRY, PLUS TAKE A GOOD MONTH OR MORE FOR THE REPAIR. SORRY, I CAN'T HAVE MORE CHEERY NEWS, BUT THINGS LIKE THIS JUST AREN'T TAKEN INTO ACCORD WHEN THEY MAKE THESE CAMERAS. IF I CAN HELP MORE JUST REPLY TO:
This happens du to friction in the movement of the lense assembly. Did you happen to drop it in sand or on hard surface. If the camera if exposed to sand, just the cleaning of the lense assembly,( gears and the barrels) will solve the problem. But, if any damage is there then the complete lense unit needs replacement.
Borrow a friends camera or buy another. The motorized lens assembly is contaminated, and your only recourse is to replace the entire assembly. It has very close tolerances and even replacing it is no guarantee that all the sand particles could be cleaned out of the camera body. Sorry. No easy fix this time. Regards Paul