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Ticking noise It does not let me put music on it, it makes a ticking noise when i turn it on, and it deleted all of the music it self.

Posted by Marquita Wilkerson on

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The ticking noise is the arm inside the hard drive swinging back and forth in an effort to find the first sector of the drive. Best guess is a stuck spindle on which the platters ride. Another common name for this condition is called "stiction." If you feel comfortable, you can take the hard drive out and remove the cover off of it. Then, gently take your index finger and touch the edge of the platter and attempt to turn it. DO NOT touch the surface of the platter or play with the servo arm. You must do this in a dust free environment and as quickly as possible. Otherwise, you can take it to someone who is familiar with hard drive repair. Once it is working, you will need to a backup of the drive. Also, you will need to replace the drive because it will stick again. Good luck.

Posted on Jun 18, 2007

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