When I try to bring up the machine, power dies after 2-3 minutes during boot. I've disconnected the HDD, same problem. Now, I've got it sitting showing just the BIOS settings, and it seems to be fine (but it has shut down while I was poking around the BIOS settings).
Nothing's been changed in the BIOS, the problem started happening every once in a while about a month ago, now it happens all the time. As soon as I try to start the OS (XP) it'll die again. I've tried reloading XP, but I don't get past the hardware verification before the system shuts itself down.
John here, customer advocate at Dell headquarters.
I would suggest performing a hardware diagnostic. Your system should have shipped with a Dimension Resource CD, and if you boot to this CD, you should be able to see the diagnostics menu. From there, you have the option of testing all hardware components. If it is a hardware problem (and it sounds like it is) then the diagnostics should come up with an error code on a specific piece of hardware, or during the testing phase, your system should power off. Take note of where it powers off in the diagnostics, as this will most likely by the point of failure.
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Re: power shuts down while booting
Hi there. It might actually be a few things. Have you checked your cpu's Fan and Heatsink for good contact on the cpu ? Looks like overheating of the cpu, but it could also be the PSU that has instable voltages, or the ram chip(s) that is faultly. If it crashes just in the bios, i wouldn't say it would be the hard drive(s). Put your hand on the processor's metal heatsink under the fan to see how hot it gets. If it doesn't get hot.. it usually means the heat is not transfering itself to the heatsink, not doing it's job. It might be incorrectly seated on it, or just missing some thermal paste ?
Have you tested your ram chips for good operation ? I know if it's really crashing fast, it's useless.
If you have a few ram sticks, try operating the pc from just one of them, if it still crashes, try another one of the ones u got.
I know it's a lot of information to handle, but there's quite a few steps to do to narrow it down!
Hope that helps, cheebster.
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Re: power shuts down while booting
Most likely, the PS is saving itself from thermal meltdown.
1.) verify that the PS cooling fan is spinning. If it is, continue to step 2. If not spinning or spinning slowly, open PS and thoroughly clean using compressed air outside.
2.) remove PS connectors to mainboard and re-insert them. Repeat this 3 times to "wipe" the contacts to clean metal.
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Hello, Sorry to hear you are having problems with your Dell Precision 360. If you are still having problems let me know. Please describe what happened, what symptoms, you experienced prior to the system "dying". Also, what happens when you power on the pc now? Does it ask you to press F1/F2 keys to continue or does it give you options- for example something like startup repair, start in safe mode, etc. ? Have you tried shutting system down and unplugging power from pc for two minutes then plugging back in and powering on? Have you tried booting from a different hdd? If you have tried anything please let me know what you tried and the result. Good luck.
SHUT DOWN COMPUTER AND CLEAR CMOS BY RESETTING JUMPER ON MOTHERBOARD AND THEN RETURN JUMPER TO NORMAL POSITION OR USE RESET BUTTON. UNPLUG ALL HDD SATA CONNECTORS FROM HDD. BOOT COMPUTER TO BIOS. MAKE SURE ENABLE ALL SATA IS ENABLED, PRESS F10 AND EXIT.YOU WANT TO SHUT DOWN AGAIN. NOW REATTACH SATA HDD AND CONNECTORS AND BOOT TO BIOS AGAIN. NOW HIT F10 AND LET COMPUTER RESTART AND LOAD INTO THE OS. LOGON AND CHECK DEVICE MANAGER..SHOULD BE THERE. IF NOT CHECK MOTHER BOARD WEB SITE FOR BIOS UPDATE. IF BIOS UPDATE DOESN'T DO THE TRICK, SHUT DOWN AND DISCONNECT THE IDE DRIVE, UNLESS IT CONTAINS YOUR OS. TRY BOOTING TO BIOS AND CHANGE ORDER OF 1ST BOOT OPTIONS, HIT F10 AND EXIT AND ALLOW COMPUTER TO BOOT TO OS, THEN LOGON, GO TO DEVICE MANAGER AND REMOVE IDE AND RESTART, ONLY IF THIS HDD DOES NOT CONTAIN OS. YOU SHOULD BE FINE AFTER THIS, OR INSTALL YOUR OS ON THE SATA HDD.
fails battery out so leave it out they love to short.
so when it fails test 2 is, hit the F10 or ESC key promptee
went it fails to boot, check BIOS key first, if BIOS fails.
be more clear.
what does it do when it wont turn on.
BIOS dead. screen 100% dead, and not even text
BIOS works even with HDD and DVD drive pulled.
that is the acid test on PCs.
the screen must say, hit F10? or ESC to enter setup, means HP BIOS. it must or power is no good. get a new power pack
the shut down tell me lost power, that can be the power pack 19vdc
or the jack at the mobo if failing to said pack.
try side pressure on that jack if at anytime the power button fails.
it self shuts down, I got that but lets fix , cant boot first.
that is how to fix this.
power on failures, are you saying the power key fails. some times
and the fan does not run every time.?
this old LT uses CCFL back lamps.
that love to fail. so when it shut down did the fan die.
did the HDD stop spinning ear to bottom? if not the CCFL is failing.
using and external monitor proves this every time,
do the flash light trick?
Shutdown the system and disconnect the power cable.Disconnect external peripherials.Hold the power button for 10 secs to drain static power.connect the power cable to the computer.turn on the computer and hit the F2 key to boot in bios.If you are in the bios turn on the caps lock,scroll lock, and numlock key.then Hold the Alt key + E, then Alt key + F, Alt key + B. Computer will restart check for hdd or boot device.If hdd is detected it should boot to desktop.If issue persist .Shut down the system.disconnect power cable.Hold power button for 10 secs.Open the tower and disconnect the hdd from the sata or ide cable.Connect hdd in a different sata or ide connector.Connect power cable and turn on the computer and follow steps 1.If still getting same error possible hdd gone bad.Good Luck.
Shut down the computer.Disconnect the ide cable from hdd .Just connect using primary hdd and boot the computer. Shut down the computer. Connect the secondary hdd both IDE and power cable. Restart the system and go to bios . Check if the both hdd are detected in bios. If detected boot to desktop. If not detected reset bios settings to default.Restart computer and check. IF still not detected shutdown computer.Disconnected secondary hdd and primary hdd,connected secondary hdd to primary ide connecter and check in bios. If still not detected try connecting secondard hdd on different computer and check.