I have a Kodak easyshare C703. The lens is fully extended, and when I turn it on the screen reads "Lens Error 20E1,0,0" then it shuts itself off. My husband claims he didn't drop it(?). The Kodak site wasn't useful. PLEASE HELP!!! Thank you!
Sounds like we have the same problem but mine says lens error 221,0,0,0 and my daughter dropped mine. If i dont get an answer soon, im sending my in for repair, it will only cost me $50.00. Here is the website incase you want to fix yours :) WWW.Kodak.com and just click on the repairs and services. Good Luck!!
I have a Kodak C613, it was dropped down the stairs and the lens in stuck out, and will not come in. When I turn it on it says "Lens Error: 123, 0, 0, -23" It fixed itself once, but now it will only let me view picture when I go to favorites mode before I turn it on, then press review. Any ideas on how to fix it?
I have the same lens error 20E1,0,0 on my Kodak C163 , unlike you who have that little bit of doubt judging by that question mark at the end of your sentence that your hubby dropped it , I was the only one who ever used my camera , I didn't even have it for a month treated it like gold, doesn't even have a scratch on and now they telling me that It is from human fault , and the warranty doesn't cover it, just strange that it seems to be a common problem on the easyshare camera's I honestly think this is a manufacturing fault or design flaw
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Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right.
My camera is stuck on the screen that says "lens error" and then has four different numbers in a row. The camera lens is fully extended and will not shut off...any suggestions of what the problem could be?
omg! thank you so much Stephan you are th best i just bought the camera for Christmas. Went to the beach yesterday and it sttopped working the method with holding the lens and moving it around i saw some sand come out now it works!!!!!! :-D
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned. Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal. More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
I semi resolved the problem with my Kodak Z1275 with this suggestion; Step 1, making SURE the batteries are good. Then, position the camera with the lens pointed up or down (depending on stuck lens position, USE GRAVITY AS YOUR FRIEND) and gently tap on the lens just as you turn on/off the camera. You may have to do this several times before the camera will close the lens. From my research this camera has a faulty mechanism for the lens which causes the software to recognize a lens failure thus shutting down the camera. Poor designed lens mechanism! I now am using my camera again, but regularly have to remember to allow gravity to assist in lens opening (turning on) and lens closing (turning off) as well as occasionally giving it a light tap or in extreme cases lightly assisting the lens opening/closing. Hope that helps! Oh and I don't suggest buying another Kodak camera!