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follow the next step and use the common sense: God bless you a stuck key or non-responsive key, most of the time you will have to
replace the keypad for this microwave oven repair. If your keypad is
connected to your control board by a flat ribbon wire, try disconnecting
it and clean the silver contacts with an ordinary pencil eraser. After
cleaning, plug it back in and try it. If it doesn't fix it, replace
the keypad unit. Some units actually have keypad tests to confirm your
diagnosis of a bad key.If your keypad and control is the same
unit, replace that unit. Another note, unlike stove/oven keypads and
controls, most microwaves do not have error codes or tests to
distinguish whether it is truely the keypad or control. Most of the
time, it is the keypad that needs replacing, but a small percentage of
the time it can be the control. Check the tech sheet if they can point
you to the right part.
It is most likely the keypad control board has been damaged, first! unplug the microwave oven for 5 minutes, if this works the micopressor will reset, if it fails the control board will need to be replaced, a costly venture.
The microwave oven is showing a systems error, which means there is a short keypad membrane. The solution is to change the keypad to get it functioning.
if its the initial start of the heating of the microwave that you are refering to then you may have a damaged keypad this couldve happened at the factory hopefully you still have the reciept and are able to take it back and exchange for a new one.
i believe majority of emerson got programmin ERROR intheir KEYPAD.. my emerson microwave got similar issue ..its a brand new one abt few monts old..it started actin weird way ..its keypad wont work..tried many thing unplug it pluge it back in everthing tht necessary..but still keypad is locked..no not the child procted locked..it locked with a digits 00.00 ...sometimes it work sometimes it dont...so no clue wat to do ...
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