Stuck m230 Hi, I've had my Sansa m230 for about 2 years and have never had a problem with it until now. I deleted some files off of it, and uploaded new ones. It updated the library just fine (although it took some time). However, when I try to turn on the player, it does one of 2 things. It either A) Gets stuck on the screen that says, "Sansa m230 512 mb," and won't turn off unless I remove the battery, or B) It gets to the screen I previously mentioned, then reboots, gets stuck at the same screen and keeps rebooting. I figured the problem was a faulty music file considering my music files come from "unreliable sources," and I figured I could just remove the file when I plugged it into my computer. However, my computer now no longer recognizes the player at all. The USB ports are all working properly. Even when plugged into the computer the player is still stuck on the same screen, none of the buttons work. I've read suggestions that my player has to be in MTP mode, I don't know what that means or even if that's my problem. I have tried to update FIRMWARE, but like I said, my computer doesn't even recognize that anything is plugged in. it doesn't show up in my computer or even beep like it does when other devices are plugged into the exact same port. Please help!

format it and update the firm ware from the sandisk site

If you cant delete the files then the files inside is affected with virus. The only way is to format the device.So that virus get deleted.

no sorry, you must upload and delete mp3s from your computer. hope this helps. please rate me. cheers

Hi...

If you want to delete music from your mp3, there are 2 ways, but the easy ways is you just plug your mp3 in your computer, after that if your mp3 will be detected but your computer, com can see all your music, now you can delete that music or files that you want to delete. "good luck"

Hope it me helpful for you!

Regards
PCmania

1. connect it to your computer (through usb)
2. go to "my computer"
3. go to sansa (which should have appeared in "my computer")
4. select the songs you want to delete and click DEL (or drag them into the trash can)

hope that helps!

Delete some files to get room for your new songs

have you tried opening the files in a music player? it sounds like you are just accessing the file folders. try opening it with windows media player or something like that.

http://www.sandisk.com/sansa/#/support-0/

dont forgzet to rate this post

Try to Format it, here are the steps: 1. Click on "My Computer" 2. Right click on the sansa icon 3. Pick Format. Hope this helps, D.

Hi big dee. Deleting songs from your M230 can be done by either browsing the player through your Windows Explorer and then selectively deleting the music file, or by formatting the player which would delete all of your music files. It's also important to know that your player has 2 modes -- MTP and MSC -- because music files saved in one mode would not be seen in the other mode, and vice versa. To switch the modes on your player, use the menu and navigate as follows: Menu > Settings > USB You would get a choice of "Autodetect" (this is for MTP) and MSC. Here's how to delete the files: Step 1: Plug in your player to your computer. Open explorer and check if your player is detected. Your player's LCD would display "USB Connected" and the mode would be indicated below that. If your player's mode is MTP: A. Look for the Sansa M230 icon on Explorer (it will be recognized as a Portable Audio Device). Double left click on it to browse the player. B. The player will have 2 sub-folders: "Data" and "Media". Double left-click on the "Media" folder and either find your music files or open the "Music" folder to find your music files If your player's mode is MSC: A. Look for the Sansa M230 icon and drive letter on Explorer (it will be recognized as a "Removable Drive". Double left click on it to browse the player. B. The player will have several sub-folders such as "Audible", "Config", "Record". You may already be able to see your music files or the player may have a "Music" sub-folder. Open that to check for your files Step 2 Once you've located your files, you may now be able to delete them. Step 3 Once you've unplugged your player, the M230's LCD will display the message "Rebuilding Library". Let that process complete, then you may turn on your player to confirm that the files have been deleted. To format your player, just right-click on the M230 icon in Explorer, then select "Format". When the Format window appears, make sure to select "FAT" as the File System type, and also make sure that the "Quick Format" checkbox at the bottom of the Window remains un-checked. I hope this info helps. Enjoy your M230. :)