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Question about SanDisk Sansa m250 MP3 Player

2 Answers

Sansa m250 freeses on power up

My sansa m250 is freezing upon power on and is not operating.It's now been 4 hours since I opened it. It has been frozen for at least 10 minutes since the last time I tried to turn it on. I tried reinserting battery, leaving battery out for a few minutes, plugging into USB when off, then when on. Nothing works. It starts "initializing" then goes to SANSA screen with V4.0.44A at top and m250 2.0GB at bottom. That is where it is still now more than 12 minutes later. How can I upgrade firmware if it is frozen? My system also does not recognize the player.

Posted by Pradeep Kumar on

  • 1 more comment 
  • dorite Nov 13, 2007

    For the past week my m250 freezes right after Initializing. Now it won't turn on at all. I've tried new battery; nothing works. It's only 6 months since I bought it. Any ideas or will you have to replace it under warranty?

  • Anonymous Nov 17, 2007

    Upon Starting My SansaM250 2.0GB, it starts wuth a

    | Sandisk |

    |initializing |

    ___________|

    & From there on it goes to a

    Sansa

    m250 2.0GB



    This makes me angry as it makes my daily 1/2 bus trip to school really boring.

    I have already written to Sandisk about this problem.

  • Anonymous Nov 24, 2007

    Actually my boss has the player and asked me to look into fixing it. It initializes then doesn't do anything. Changed battery with no change in results. PC will not recognize it.

    I removed the battery and held in the off button as suggested by san disk but it didn't work either.

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2 Answers

Anonymous

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    An expert who has achieved level 1.

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    An expert who has answered 5 questions.

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  • 5 Answers

Hi there! I've got a brand-new solution to this dead-end problem. BUT, the downside is that you'll need another similar player. Here's what I've done to unfreeze my Sansa m230. 1. I've opened the cases of both our Sansa m230s. 2. Connected the healthy one to the computer via USB. 3. After it was connected I've hot-swapped the "Samsung k9k4g08u0m-pcb0" memory chip with the one, which was causing the problem. 4. Finally, I've formatted it through WMP10. Only synchronizing in MTP mode using WMP11 since. Hope that helps. Amakorkos

Posted on Sep 25, 2007

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Anonymous

Throw it against the wall because sandisk is aware of this problem and does nothing about it... they should replace them for free but they don't... race condition in that firmware screws the player up...

Posted on Jul 26, 2007

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  1. Turn off the Sansa. Just pull the battery out for a second and then reinstall the battery without pushing any further buttons.
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  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.

I do not know if this will work on other Sansa m200 type .mp3 players.
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