Songs disappearing / "snow" pattern on screen, etc.
About a month ago my player began, of its own accord, gradually deleting most, but not all of my files, totaling about 3gb. Unfortunately, the files were apparently still present, as the disk capacity filled did not change. Nonetheless, the player did not recognize the presence of the files and neither did rhapsody, so I could not delete or play them. After this, when I tried to add files to the player, the error message stating that the file type was not supported appeared.
However, this evening, about 2 weeks since last I connected the device to my PC, the error did not appear, and aside from the 3gb of wasted memory, everything appeared to be in working order as I deleted and replaced the remaining 1gb of files. That was, until I disconnected it, and was faced with the dreadful sight of a cascading pattern of black, white, and green pixels. For now, I think I'll remove the battery and replace it to see if i can concur the snowy screen of death, but can anyone aid me in the face of my other problems or that one should it persist?
Re: Songs disappearing / "snow" pattern on screen, etc.
You can probably ( because I have the same problem) manually open "My Computer" then go in the player and delete all the songs that do not show up, so I think the space will go back, then resynch all the songs back on.
I'm going to try this later.
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First thing I would do is try to do a hard reset which means removing all power sources such as the battery and leaving it sit for an hour. If it still doesn't work from there, there may be bigger problems. Let me know how this first option goes
You can delet you files this way...the other problems may go away after you do this
BE SURE NOT TO DELETE YOUR FIRWARE, ONLY THE SONGS,FILES,ETC.
Deleting Files,Pictures,Videos,Audio Books, Apps,etc. from MP3 Player/Ipod ------------------------------------------------------------------------ Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible. Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. BE CAREFUL and do not delete files needed to operate your MP3 player.
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Get the latest firmware upgrade from Sandisk's website to be on the safe side, but I'm thinking that your song licenses expired. Convert all of your songs to mp3 format, and you will not have these kinds of problems.
I found I had to wait a bit for the deleted songs to actually commit on the MP3 player. Moreover you might have to 'empty recycle bin' or trash or whatever to get it to happen...and wait a bit for this to be communicated over.
It sounds like you want to verify that the songs are there and copy them back to your PC, though. They shouldn't have disappeared from the PC....
If you clicked "yes" to an Update for your device, then all your songs have been wiped. Firmware Upgrades and Repairs (whether performed knowingly or unknowingly), will delete all songs from your GoGear.
Alternatively, when you have automatic synchronization set up for Windows Media Player, then re-syncing to the device when the songs don't exist on your computer will also cause the GoGear to be wiped. It's a feature of WMP that I don't like.
Well, i'm having problems with my Sansa c140 also, but with this problem I think I can help, hook your mp3 player into your computer, than delete all the songs, and simply put them all back on, and if that doesn't work, than repost.