How to I download pictures onto my computer?

Do you have the base the Easy Share sits on and is onnected to your PC or are you just using a cable? If using docking base and the software is installed correctly you just set camera in base and press the button. Although even sometimes mine doesnt work right so I treat it as though it is just plugged into my PC via a cable. Dont plug in camera to usb cable yet. Open Windows explorer and when you see your various drives like c: , d:, for hard drive and CD/DVD than plug the usb cable to your camera. The camera might need to be turned on and plug the power supply you charge the camera with in as well. Once you plug in the usb cable and you see removeable disk ?: pop up that will be it. You than right click that new drive choose explore and keep dbl. clicking the folders until you see DCIM. There you should see the picture files. In your command bar at top of windows explorer choose view and make sure Thumbnails is checked and you should see previews of your images. You can than use the option on left panel to copy to destination or just choose select all or ( ctrl-A ) that will highlight all files than drag and drop onto a designated folder on your c: drive, or right click copy or cut and than paste. dont remember but if still having problem make sure camera power switch is on. I have same camera so if still cant get it message me back or call. 559-930-9688