Question about Microsoft Xbox Console

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Xbox Hello, I've had an xbox for the past 7 years or so. Lately, the games aren't able to be read on a regular basis. More than not, unfortunately. It says cannot read disc, may be damaged or dirty. Any suggestions on how to fix this or will I need to just call it quits? I called the Microsoft hotline and, of course, it would need to be sent in for repairs. Thanks for your help.

Posted by Paul Burke on

  • Anonymous Nov 04, 2007

    Well, my Xbox is seems like its resdy to crap the bed. I rented a game with NO scratches on the disk. its telling me that its "Dirty or Dameged." I'm not sure if it says that because its bought second hand from my neighbor.



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The problem is most likey your disc drive. I had one of the original xbox's and had the very same issue. They started out using Thompson, then switched to Philips, then switched to Samsung. They did this because of all the issues their customers were experiencing. You can tell which one you have by the ejecting the dvd drive and looking at it. Here are pictures of the three:

You can purchase replacement drives on ebay for really cheap and swap it out yourself easily. Here is an example of an auction on ebay of the drive for sale and the example is of the Samsung drive:

Hope this helps.

Posted on Oct 30, 2007



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There is soo many ways to answer this. Have the discs ben damaged ? is the dvd player lens dirty ? the best way is to get a cd lenz cleaner cd, use it to clean the dvd player, if this dosent sort the problem look at the games u are trying to play if they are scratched bad.. then its probably the game..if not then the dvd could be faulty and the easiest solution is to buy another unit secondhand as they as cheap as chips !!

Posted on Jun 17, 2007


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When i puit the game in it says i need to insert the game

Your Xbox 360 has a bug known as the open tray error. This means that the Xbox is unable to read your discs. You have 2 options
  1. Get a new Xbox.
  2. Open up your Xbox and attempt to repair it.
Unfortunately option 2 will void your warranty, but is much cheaper option tan purchasing a new Xbox.
Option 2
Here is a YouTube video on disassembling your Xbox 360: Note: You will not need to do any steps past the 7:30 mark
Here is a Youtube video on fixing your open tray error:
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Hang in their friend - fate has been very unkind to you lately, but the PS3 is really a great system - I've had mine for a few years now with no trouble. Also, from a pure probability standpoint, the XBox 360 has even higher rates of broken hardware - Microsoft has spent billions of dollars combating the red ring of death. Especially after investing so much money in games, I would stick it out with Sony on this one. Sorry your luck has been so terrible!

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Hi you have got the dreaded red ring of death, this is very common with all xboxes and their are people out their that will fix them for you for a fee.

their is nothing you can do yourself to solve this problem as its a case of taking the xbox apart and removing the heat sinks and the x clamps and fitting new parts and new heat sink paste, this is a big job and requires special tools. so its not for the novice to do.

i do the repairs to these on a regular basis and 8 out of 10 i fix work again but others tend to be to far gone.

any way the reason you are getting this warning light is due to it over heating, check the date on the sticker on the back of the xbox as it is covered by warranty for 3 years for this exact fault so if its less than 3 years old go to the xbox website and get them to replace it for you, if its outside this time then you have 2 options you could either repair it or sell it.

you can buy repair kits and get the instructions off the net but without having done it before it can by really hard to do and you could do more harm than good.

when they built these they used cheap parts and cheap heat sink paste now over time this causes it to over heat and then you get the dreaded red ring of death and this shows you the either the gpu or cpu chip has over heated.

now the repair involves taking the xbox apart which is not easy but can be done you need to then remove the x clamps and then remove both heat sinks. once their removed you need to clean them up and remove all the old heat sink paste and use new paste, you also need to get xbox rrod repair kit as you wont be using the cheap x clamp bits anymore these will go in the bin as this is what caused the problem in the first place.

let me know what you would like to do or if you need further assistance ok

i also be damaged xbox's but im based in UK

plz rate this solution as i have a whole page of unrated posts, thanks

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If it's a regular xbox,it's way past warranty.
The insides of the DVD reader need to be cleaned.
Lens : pure alcohol on a cotton swab and chrome rails with a swab then a coating of silicone.
Dust out the thing too.

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Well it's kinda hard to tell exactly what when wrong, but this is my suggestion you could try.
Uninstall your video driver, restart and reinstall the driver. If possible try to get the latest driver possible.

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