Question about Canon EOS 400D / Rebel XTi Digital Camera with 18-55mm Lens

4 Answers

Driver for Canon EOS 400D

I installed the EOS DIGITAL Solution Disk v 13.1 on my computer running WinowsXP, but the computer is not picking up the camera and I can not download images. I reinstalled - did not help. I also tried trying to install the camera (using the hardware install wizard) with abovementioned CD but it could not find a driver for the camera on the CD> Thank you

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  • arkesini Jan 09, 2008

    My new, Canon-refurb 400D simply refuses to connect to my XP PC via USB. The PC detects the new device but as it is shown as 'dcp connect', there are no drivers for it. I've read in other forums that this may be caused by the camera having been left in Service Mode by mistake (by Canon technicians). Anybody else come across that? If so, is there a user solution? Thanks

  • Anonymous Jun 13, 2008

    same prob. there seems to be no driver available in the xp os system. tried camera on friends computer .same os he used power shot cam with software and this reads my camera fine.

  • tellferoz Aug 11, 2008

    ditto here .. i connect teh camera to XP & the CF card keeps blinking & gives error message saying that camera is busy. none of the pic are visible at all when connected via USB. However when i connect the same camera on my iMac it works like a charm... damn these drivers in Windows XP.

  • aquaviv Sep 23, 2008

    Hi Sean here,

    Just bought a new Canon EOS Rebel XSi - EOS 450D, and for some reason on a new laptop, the Canon EOS Digital Solution Disk, Ver 18.1 won't install. I just tried to install it, but all it does is give me an error message regarding: .NET Framework 2.0, and something to do with it being tied into Vongo? Does anyone know what that is? is it a program, that was pre loaded on to my laptop?

    I tried several times to load the software, but after the first time, it pops up a help window, that allows me to repair the problem, or uninstall it. I've tried numerous times to repair it, even going step by step by way of the Microsoft website.

    But, it didn't seem to help. It acts like it is fixing the problem, says all is well when it's done, then I click the finish icon, and the install wizard gives me all this jargon about how the programs I selected to have installed, didn't install corrrctly, etc. Just want to move my pictures, from the new camera to my lap top.

    I do have a USB card reader, would using that instead help any? It also says in the manual, that I can't install the transfer cable provided, & turn on the camera w/out loading the solution disk first.

    Any and all help would be greatly appreciated.

    ~Sean

  • Anonymous Sep 25, 2008

    the same , D.F.Professional doesnt work too !

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4 Answers

David Millier
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This camera does not require a driver on windows XP. The most common cause of USB related communication issues is the USB cord itself. Second most common cause is the USB port on the camera as they are easily damaged. You can fix the problem by buying a USB card reader instead of plugging the camera directly into your PC. If you use the camera's USB port it will eventually fail, they simply can not last through years of plugging and unplugging and the bumping around associated with use of the on board USB port. With the card reader you simply remove the memory card from the camera, plug it into the reader and then proceed to get your pictures. It is simple, reliable, and all around the best solution to this and all problems related to communicating with your camera over USB.

Posted on Jun 16, 2007

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Ive got a brand new vista laptop. using a card reader dusnt help. ive tried it on loads of different computers and it doesnt even say anythings plugged in, ive connected it directly to the camera aswell still nothing, someone told me i need to download a driver or something, ive downloaded the sort ware fine and everything, in XP and vista and even tried it on windows 2000 (didnt work tho its too old lol) but yeh nothings working, its not a problem with the usb connection or reader, nor the camera i think the driver download suggestion is the best so im going to try it.

Posted on Sep 19, 2008

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One problem i noticed are bent pins and i find it really risky to take out the CF card and insert to card reader and after downloading ,re-inserting the CF back into camera.It is a design problem and i wish they can correct it!In the meantime,i love the usb way!

Posted on Jan 07, 2008

  • Anonymous Jan 11, 2008

    I agree with Guest but i have a problem..if you click on the camera and go to explore,you will see all those files ready to be copied.You can select all and then "Copy to " wherever you want..Now the problem...Windows cannot read the RAW files and will transfer those files as JPEG...

    I tested my camera on settings : RAW and Large Fine..It will see the RAW and change it to another Large Fine.What you get are double copies of everything in jpeg format inside your PC.The original RAW still exists in your CF card so keep it and if anyone here sees this problem,their input is very much needed!Thanks..

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Try plugging in the camera to the usb port and then go to the control panel. Under scanners and cameras, look for the connected camera. I think if you right click on it and go to properties, you may be able to get the windows file download wizard to start when the camera is first plugged in.

Posted on Sep 27, 2007

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