Player spontaneously shuts off (battery is charged!)

Has anyone experienced this problem with the bug-prone Rio ce2100? Mine is frequently turning off by itself, even with an adequately-charged battery. I think a few times it turned itself back on after a short period of time. Anyone know what the deal is with this? Thanks!

Jeremy Jun 25, 2007

Thanks...I tried that a week or so ago and it didn't seem to change anything....
Jeremy Jun 25, 2007

Thanks... I tried that last week and unfortunately, it didn't seem to change anything...

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Mohammad Abumuailek

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102 Answers

Hi. I recommend a firmware upgrade. You can obtain this by doing the following: 1) Connect the player to your computer with the USB cable. 2) Wait for "idle" to be displayed on the player screen. 3) Double-click the file that you downloaded from the Rio website. The update should take approximately 30 seconds to load. and here is the link for your firmware upgrade file. http://www.digitalnetworksna.com/support/rio/downloads/ce2100/RioCe2100_firmware_143.exe Good Luck

Posted on Jun 25, 2007

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well, you kn=inda need to be more spacific. charge it or hold down the power button for more than 15 seconds. if those dont work, get a new battery.

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Sep 29, 2010 • Rio CE2100 MP3 Player

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My ce 2100 doesnt work anymore.. i plug it in and at shows a battery bar charging for a few minutes then the screen goes blank and i can turn it on or even charge it again can i change the battery?

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Sep 24, 2010 • Rio CE2100 MP3 Player

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My Rio turns off mid-song

I would recommend wiping your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio carbon and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

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Mar 05, 2008 • Rio CE2100 MP3 Player

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Rio ce2100 and mp3 files

free_cd_music_converter look it up on google its free! and works great

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Feb 26, 2008 • Rio CE2100 MP3 Player

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Cheap technology?

I used an earring to press the reset button, and I turned the player on as I let go of the button. It seems to be the solution for many problems with the Rio CE2100 so I'd say it's worth a try. And if you're looking for help on the Rio website, it is there, it's just really hard to find.

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Feb 12, 2008 • Rio CE2100 MP3 Player

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sorry dude. but i found out that u can change the battery. its a lithium-ion battery. and the sucky thing is that i is non removable.
sorry!

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Apr 13, 2007 • Rio CE2100 MP3 Player

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Have you always used this on NT? I would suggest: 1-Upgrade to win2k 2-go to http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235 and install the latest music manager.

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Jan 14, 2007 • Rio CE2100 MP3 Player

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My rio ce2100 keeps stuttering or skipping

I would recommend wiping your player - (if this doesn't work then it is probably the tracks/audio you are playing and not the player):

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio carbon and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235).
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Dec 08, 2006 • Rio CE2100 MP3 Player

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I think when you hit the on/off power button (on top near outlet for headphones) AND hit the menu button (on side below volume dial) at same time...it puts the Rio CE2100 into "Upgrader" mode aka "Recovery" mode. From what I've found online, basically, the firmware to the device is deleted. Trying to reinstall firmware, or reflash the device is nearly impossible. The tiny hole near the earphones is for resetting the device--use a needle (about the only thing that will fit-ouch)...but that only lets you turn it on/off if u get stuck. The tiny hole on face near display is where audio recording mic WOULD be if Rio CE2100 had one. If ANYONE knows how to escape "Recovery mode" or "Upgrader" mode please share. This is a common final result for many owners of this otherwise great mp3 player. There is some notation in online help site that says ce2100 requires 500mA from USB and says u can go to Device manager, check ur USB Root Hub, check Power tab to see how much power is being supplied to the device. Mine said 100mA, and doesn't work...but I don't know how to resolve this. =) Maybe tomorrow...or just wait for sales post-christmas. =)

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Sep 08, 2006 • Rio CE2100 MP3 Player

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hi http://server.iad.liveperson.net/hc/s-71042583/cmd/kbresource/kb-6922490712602368881/view_question!PAGETYPE?VisitorProfile=rio&action=view&documentid=42561&product=79 good luck

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Apr 28, 2006 • Rio CE2100 MP3 Player

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Player spontaneously shuts off (battery is charged!)