Screen Distortion at certain Refresh Rates

Hello, My 997DF has had a certain problem ever since I tried hooking up my laptop to it. The picture is horrendously stretched except at certain refresh rates. I use 1024x768, and 800x600. In the former, 85hz displays an accurate picture. In the latter 100 does as well. Any other refresh rate makes the entire screen distort. Again, before my laptop was hooked up to this monitor, it worked beautifully. What can be done?

Michael Starr Jun 17, 2007

I have connected the monitor to two different PCs, and the distortion was the same. I connected a separate monitor to my PC and the distortion was nowhere to be found, so the problem is definitely in the monitor, and not in the PC. I have never tried hooking up my laptop to another monitor because I was afraid it would mess that one up too, then I'd be SOL. (inevitably, Dell would blame Samsung and Samsung would blame Dell)

I have, however, used the laptop on quite a number of other displays (projectors, TVs etc) and they have all worked quite well.

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Have you connected the laptop to another monitor and use the same refresh rates that cause the distortion? If the distortion appears on a different monitor, then I would have your laptop examined by a pc engineer, but, if the distortion only appears on the 997DF monitor, I suggest having the monitor checked at a repair shop, also, have you tried connecting the 997DF to a desktop PC, and use the same refresh rates?

Posted on Jun 17, 2007

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