Question about Samsung 997DF 19" CRT Monitor

1 Answer

Screen Distortion at certain Refresh Rates

Hello, My 997DF has had a certain problem ever since I tried hooking up my laptop to it. The picture is horrendously stretched except at certain refresh rates. I use 1024x768, and 800x600. In the former, 85hz displays an accurate picture. In the latter 100 does as well. Any other refresh rate makes the entire screen distort. Again, before my laptop was hooked up to this monitor, it worked beautifully. What can be done?

Posted by on

  • Michael Starr Jun 17, 2007

    I have connected the monitor to two different PCs, and the distortion was the same. I connected a separate monitor to my PC and the distortion was nowhere to be found, so the problem is definitely in the monitor, and not in the PC. I have never tried hooking up my laptop to another monitor because I was afraid it would mess that one up too, then I'd be SOL. (inevitably, Dell would blame Samsung and Samsung would blame Dell)

    I have, however, used the laptop on quite a number of other displays (projectors, TVs etc) and they have all worked quite well.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

Have you connected the laptop to another monitor and use the same refresh rates that cause the distortion? If the distortion appears on a different monitor, then I would have your laptop examined by a pc engineer, but, if the distortion only appears on the 997DF monitor, I suggest having the monitor checked at a repair shop, also, have you tried connecting the 997DF to a desktop PC, and use the same refresh rates?

Posted on Jun 17, 2007


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The spring on the kickstand ot our 2002 road king harley needs to be changed. need diagram or explanantion as to how to go about doing it.

Have someone hold your bike up straight while you operate the kick stand. Find the point at which the spring has the least amount of stretch to it. Hook the spring on the frame and use a spring hook or a pair of side cut pliers to stretch the spring onto the kickstand at this point. If the spring hook on the frame is held on by bolts, you can loosen the bolts but don't take the completely off to shorten the stretch. That's the way I've always done it. Just make certain you get the correct spring.

Good Luck

Apr 22, 2011 | Harley Davidson FLHRC Road King Classic...

1 Answer

Hello! I have an Olevia 232 T12 LCD HDTV and I am having a problem with picture distortion. In the center of the screen, the picture is fine, but at the left and right hand sides, it looks as though the...

It does not look like there is something wrong with electronics in your TV. Most likely settings for picture are got messed up. It could be TV settings or source (cable box, etc. settings).
Using remote control of your TV find picture settings in menu and make sure it set to "standard" instead of "zoom", "stretch", "wide" etc. You might need to do the same with cable/satellite box menu. Some devices have button "picture" or "format" on remote control for this purpose.
You can also connect DVD player first and see if picture is stretched as well to determine if it is TV settings are wrong or it is outside of TV set.

Dec 01, 2010 | Televison & Video

1 Answer

I was hooking up a trailer, all lights work except running lights when hooked to my truck, i don't know what fuse i have blown.

Hello! Check fuse #6 (15A)...Located in the central junction box...See picture...Guru...saailer


I’m happy to help further over the phone at

Nov 24, 2010 | 2003 Ford Expedition

1 Answer

I have a Gateway MX8711 Laptop and all of a sudden it powered off and even when I plugged in the power cord thinking that it may be the battery, it still will not power back on. What could be the problem?...

It should still run while plugged in dead battery or not. Depending on the age it may just have worn out. Power supply may be dead, that would be my guess.Most shops will charge a $70 fee to test it.

Certain years of brand new Gateways has a horrendous history of dying leading to a lot of "refurbished" machines being unleashed on the public.

Feb 28, 2010 | Gateway MX8711 Notebook

1 Answer

My tv seems to be stuck on one channel. changed batteries no luck wont change even with the buttons on thetv.

Mine did the same, you will probably need a software update ! contact where you bought it and a guy usualy turns up within 24 hours hooks it up to his lap top and hey presto,, I was told it was a common fault with early samsungs (as I have one !) Just for information I wouldn't buy another samsung if they where free, they are slow and the picture break up is horrendous

Feb 27, 2010 | Televison & Video

1 Answer

My laptop got automicaly turn up after 1hrs 30

hey possible reason is your memory, try to increase your memory, or your pc have lots of worms on it, so make sure you clean up your pc, and also on the software that you installed, try to uninstall things you dont need.

Nov 02, 2009 | Samsung 997DF 19" CRT Monitor

1 Answer

My Dell Inspiron Laptop is having some issues with its screen. Whenever I start up the computer, it narrows itself with these black lines on either side. It kind of looks like a widescreen DVD screen,...

You might want to try altering the resolution of the display in control panel.
Some DVD's and games you used may have reset the resolution to a new setting in order to run. try 1024x768 or higher and if none of those do it try 800x600 not that many monitors use that res these days they are all much higher, but see which one comes close to the real res. there is also a facilty to "stretch" 9 without distortion.

Jun 23, 2009 | Dell Latitude D600 Notebook

2 Answers

Trying to set my background picture and the browse list is lite up but can't scroll and add picture to the customize desktop and only half my screen gets half the picture the rest of the screen is a color....

try playing around with the position options "stretch and the others" and see if that works. make sure you dont have any desktop theme software on your system aswell and if you do, uninstall it.
is it xp or vista?

Apr 26, 2009 | Computers & Internet

2 Answers

Stretched screen

Try the menu under setup, find convergence, it realigns the colors,, you are suposed 2 do that periodicly,, or when u move the tv,, should help you ,, ive got that same tv,,

Oct 05, 2008 | RCA P61940 61" Rear Projection Television

Not finding what you are looking for?
Samsung 997DF 19" CRT Monitor Logo

233 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Computers & Internet Experts


Level 3 Expert

13434 Answers


Level 3 Expert

8597 Answers

Tareq Bin Mostaq...
Tareq Bin Mostaq...

Level 3 Expert

1449 Answers

Are you a Samsung Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides