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Re: Trying to transfer images
The best solution is to obtain a card reader.
Apart from anything else it will save a fortune on battery power.
Are you connecting the camersa direct to computer or via a hub?
and how many other USB devices are hooked up and running?
All relevant- reduce these and see what hapens
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No, it has nothing to do with the USB cable.
USB 2.0 was the standard for many years.
USB 3.0 is relatively new and some products have not
upgraded to handle 3.0 yet.
Your unit will work fine with 2.0, you just need to check
your computer User Manual to be sure you know which USB ports are 2.0 and which are 3.0.
And use the 2.0 ports only.
My Dell desktop for example has 6 2.0 ports, and 2 3.0 ports.
Googling to solve the same problem with a Power Shot G12, I found a manual under ManualOwl -- on p.194 it says:
"Communication error: images could not be transferred to the computer or printed due to the large amount of images (aprox. 1000) stored on the memory card. Use a commercially available USB card reader to transfer the images. Insert the memory into the printer's card slot to print."
This worked for me. Hope it does the same for you.
Have you checked the HP hep site?
Here is their suggestion
This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable.
Transferring the images
Follow the steps below to transfer images from the camera to a Windows XP computer.
Step one: Connect the camera to the computer
Turn off the camera.
The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer.
Figure 1: Connect the USB cable
Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
Step two: Transfer the images
Choose one of the following methods to transfer the image files:
Method one: Transfer images with the HP Photosmart software
If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and the Internet.
Turn on the camera. The HP Import Photos software starts on your computer. If you have set the software to automatically transfer the images in the camera, the images automatically transfer to the computer.
Otherwise, in the Transfer images from Camera/Card screen, click Start Transfer . The images are transferred to the computer, and then if there are any still images that were previously selected for HP Instant Share destinations, those actions are started.
When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
Method two: Transfer images without the HP Photosmart software
If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP.
Follow the steps below to transfer images.
Turn on the camera.
Windows will automatically launch a program to transfer the images.
When the images have finished transferring, disconnect the camera from the computer.
If you encounter problems, check that the camera USB Configuration in the Setup Menu is set to Digital Camera .
While in Live View , press the Live View/Playback button, and then press the Menu/OK button.
Scroll to the Setup Menu using the left/right arrow buttons.
Use the up/down arrow buttons to scroll through the Setup Menu to highlight the USB option.
Use the left/right arrow buttons to change the setting to Digital Camera and then press the Menu/OK button.
To exit from the Setup Menu , press the Live View/Playback button.
Simply get a cable that fits.
The camera cable should be a standard USB A for the Computer- assuming the computer has USB or is it Sony and fitted with Fire-wire in which you will need an adaptor Fire-wire to USB