Question about Samsung CLP-500 Laser Printer

4 Answers

Waste toner tank full/not install keep displaying

The waste toner tank full/not install keeps displaying. We have emptied the toner tank and replaced it but even so it won't print. Samsung 500 the online continue light is red

Posted by on

  • 5 more comments 
  • gijo Apr 02, 2008





    'waste toner tank full/not install ' sign keeps on and on after the effort to clean up the waste tank all that.





  • Anonymous May 15, 2008

    Hello i change the emitter et receptor,main board no change,i try to change the power and the card on the top

  • Anonymous May 19, 2008

    waste toner keeps coming up full

  • Anonymous Jul 16, 2008

    waste toner tank full/not install keep displaying problem

  • Anonymous Sep 10, 2008

    i have the same problem

  • Anonymous Mar 16, 2014

    where is the waste toner tank located

  • Anonymous Mar 21, 2014

    I emptied the waste bin but it says I need to install/replace it

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 40 Answers

The sensor for the waste toner tank is dirty or defective. The toner sensor is on the right as you look at the panel just below the liquid crystal display. There is a bump in the clear plastic just below the circular right vent port, that's where the used toner pours in. When you clean out the toner cartridge there is some residue left that makes the sensor think it's still full. Take a piece of paper towel and a small screwdriver (I'm told a bent coat hanger will work, too) and clean the inside of the sensor window inside the used toner cartridge (w/ access through the toner port). It looks like a little raised groove on the right. Just wipe it until it's clear on the inside. The sensor can now see through the window and you should be okay. Otherwise, the sensor may need to be replaced by an authorized Samsung technician. Let me know how it works out!

Posted on Jun 16, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I was able to get my printer working again using Chris Yost's suggestions. BTW, I was re-using the existing waste toner tank. I did not replace it, I simply emptied it, then cleaned the inside of the little protrusion with a soft cloth held with needle-nose pliers.

Posted on Oct 16, 2012

  • lightandshad
    lightandshad Oct 16, 2012

    I was able to get my printer working again using Chris Yost's suggestions. BTW, I was re-using the existing waste toner tank. I did not replace it, I simply emptied it, then cleaned the inside of the little protrusion with a soft cloth held with needle-nose pliers.

×

Ad

The sensor itself weren´t dirty, but plastics in waste toner tank was bit dusty and sensor couldn´t read through it. So I modded waste toner tank a bit with a knife (took the part away which the sensor uses when reading if it is full or not). And works again beautifullu.

All I have to do know is to take care of waste toner tank manually i.e. checking it every now and then and when it becomes full I throw it away.

Posted on Feb 09, 2008

There is a plastic tab that sticks out and opens a small cover over that sensor. If that tab is missing (broken) then the cover will not open. It will stay covered and the printer control will assume that the dump tank is full.

Posted on Aug 09, 2007

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Waste toner tank for CLX-3185FW


Buy new TONER TANK and replace it, `coz even if you empty that one, you will still receive the same message.. No other solution but to buy new one..

Mar 04, 2012 | Samsung CLP-500 Laser Printer

2 Answers

Waste Toner Error Message For Samsung CLP 550


Dr. P,
Printer will display "Waste Toner Tank Full/Not Installed" error message if the waste tank is full of toner or not installed.
  • Open the waste tank door and check for the waste toner tank.
  • If the tank is full or not intalled, install a new tank.

If you have user guide, it will show you how to install the waste toner tank.

Sometimes you will also get this error message if the Waste Toner sensor is covered with toner powders.
  1. Remove your waste tank and look for the black plastic on the right side after removing the waste tank.
  2. You sould find small openings on each side in the black casing.
  3. Use Q-tips or thin cotton object to clean the inside the small opening.
for user manual just click here:

If this solution works, please don't forget to rate it fixya

For any more question just ask me.

Thanks
Iqbal

Apr 14, 2008 | Samsung CLP-550 Laser Printer

5 Answers

I have a samsung clp500 color printer but it is not working .it show only waste tank is full/ not instaled what should i do.


The "waste tank" is located behind the front panel that has the SAMSUNG name on it. Press on the upper corners of this panel and it will open up to reveal a clear plastic tank on the right side.

This tank pulls out easily and has two holes for excess toner to flow into it.

Look at the side of the tank that has the holes. You should see a part of the tank that extends out from the tank but ends in a clear square. The waste tank sensor "looks" thru this clear plastic square to determine if the tank is full. I.e. if toner is in this area and you cannot clearly see thru both sides, the sensor will tell the printer that the tank is full and needs to be changed.

If the tank is not full, use a long cotton swab and clean out the inside of this area. Once you can see thru both sides, carefully replace the tank back into the printer and turn the printer back on.

If done properly, the error should go away and you should be able to continue printing. I have doen this and it works fine.

(Some posts have had people cut this part of the tank off and simply tape over the hole that is made with strong tape. This bypasses the sensor and would allow the printer to run again. I have not done this as I do not want the possibility of toner spilling in my office.)

Exception:

The sensor could be bad and causing the issue. If this is the case, it may be cheaper to purchase a new printer - CLP-620 ND is a duplex, networked color laser jet that is selling from frys.com for $315.

Apr 30, 2010 | Samsung CLP-500 Laser Printer

1 Answer

Waste toner tank full not installed


Behind the waste toner bottle near the top, there's a lever that uncovers a sensor that shines thru the bottle. You can blow out that area with canned air but usually the sensor needs to be replaced.

Feb 17, 2010 | Samsung CLP-550 Laser Printer

3 Answers

Replace waste toner tank Does it mean that the toner is already used


Open your user manual.

Or get one - go to google or samsung.

The life of the waste toner container unit is approximately 1,250 pages for full color 5% image printing or 5,000 pages for black printing. When the life span of the waste toner container has expired, Replace/Install Waste Toner Tank appears on the display of the control panel,
indicating the waste toner container needs to be replaced. Otherwise your printer stops printing.

To replace the waste toner container:

1 Turn the machine off, then wait a few minutes for the machine to cool.

2 Open the front cover.

3 Pull the waste toner container out of the machine using its handle.

--- above from manual, following is my paraphrasing due to lack of pictures ---
4. remove the container cap from the back side and cap the opening

5. take the new waste container out of its package

6. install the new waste toner container.

___________
You may wish to TRY EMPTYING the waste toner, but you will find toner is the messiest and possibly dangerous (inhallation, etc) stuff you've worked with. it is an extremely find powder and can cause an awful mess and is best disposed of by capping and replacing the container with a new one (shop around to find them).

DO NOT attempt to vacuum up toner - just my personal opinion - I suspect many vacuums may not have fine enough "bags" to capture this intentionally very fine dust. BUT Toner vacuums do exist and some "may" work.

Jul 17, 2009 | Samsung CLX 3160fn All-In-One Printer

3 Answers

Replace waste toner tank message


the sensor for the waste toner cartridge is faulty or the waste toner cartridge is faulty it's self.

Apr 26, 2009 | Samsung CLP-510 Laser Printer

3 Answers

Waster toner tank full/not install


The Waste Toner Cartridge must be VERY clean, especially around the "bump" directly below the left side hole. After I CAREFULLY emptied the old toner out, I used air compressor to clean every bit of toner out from inside. Then I wiped the whole area around the "bump" where the sensor "sees" if the tank is empty. Even a slight film over the area will not allow for reuse. If you do this, it works every time.

Feb 23, 2009 | Samsung CLP-500 Laser Printer

1 Answer

Waste Toner Tank Full - broken clip?


Have you washed it out with saop and water and let dry? If it can't see into the tank it thinks it's full

Jul 01, 2008 | Samsung CLP-500 Laser Printer

1 Answer

Printer not printing


On the machine there is a sensor that looks trough the waste tank even though you have wiped it clean the likely thing is that the sensor cannot see through the plastic waste tank.

I suggest vacuum the waste tank out until all the toner has gone then install it. If you cannot get rid of all the toner then wash the tank out and leave to dry then install it.

Hope this helps you
Thanks J

Jan 05, 2008 | Samsung CLP-500 Laser Printer

1 Answer

Printing in Grayscale or black


Too few manufacturers will allow their units to print in grayscale when a color toner is low or empty. The only way to get your unit working is by installing the required toner. By the way, start a budget to buy the transfer belt, drum unit, waste toner bottle and fuser unit. These are also consumables with a lifecycle.

Oct 01, 2007 | Samsung CLP-500 Laser Printer

Not finding what you are looking for?
Samsung CLP-500 Laser Printer Logo

2,833 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1363 Answers

Tareq Bin Mostaq...
Tareq Bin Mostaq...

Level 3 Expert

1449 Answers

jasbo
jasbo

Level 3 Expert

2239 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...