Question about HP LaserJet 1020 Printer

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HP LaserJet 1020--Problem with error message when no apparent error

Out of nowhere, my HP LaserJet 1020 printer says that the printer cartridge is missing or the front hatch is open. Neither of these things is true--the cartridge is in place, the front door is closed. Yet, it won't work. It continuously states an error message. Any advice?

Posted by Lauren Grace on

  • nando1607 Oct 10, 2008

    I have the same issue with my printer, it out of the blue started giving this error msg: The HP laserjet 1020 has the front door open or the toner cartridge is missing. But neither one is true, i even got a new toner but still getting the same msg.



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Try for a reset option. I cannot say which it is with your particular model- Usually it involves switch off- depressing a combination of button then with the buttons still pressed - switch on. Try

Posted on Jun 16, 2007


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Just wanted to post this as one more thing to check before junking the printer or spending money on HP support.

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