Whirlpool GU1200XTLS Stainless Steel Dishwasher Logo

Question about Whirlpool GU1200XTLS Stainless Steel Dishwasher

3 Answers

Stuck motor? A piece of *something* has jammed my dishwasher. It will fill/empty but the sprayer/grinder motor won't run. There is just a buzzing noise. How can I open up the motor and extract whatever is jamming it? Thanks

Posted by Theo Hebert on

  • Theo Hebert Jun 20, 2007

    Well, I followed your excellent advice and found the shaft of the grinder had snapped and a pit was lodged under the blade. I replaced the grinder and put everything back together but the problem persists. I am still hearing a humming noise when the wash cycle should be running (after the water has filled). Are there any further ideas about what might be wrong? Is there something that needs to be "reset"? Is there a fuse that is blown? Is the motor broken? Any further ideas would be greatly appreciated. Thank you!

  • ned57 Feb 01, 2009

    I cant remove the chopper cover. I took the screw out but it won't lift off.


3 Answers


  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I got a screw stuck in the bigger of the two holes behind the chopper blade. When I look down in the hole I can see the screw but cannot reach it with anything. IT looks like there is a second chopper blade in the housing and the screw is wedged between that and the housing. How do I get the entire assembly out like you did in the picture?

Posted on Mar 07, 2010


Catriver, Great advise and excellent instructions. I had the exact same problem. Once I removed the chopper housing, I noticed the chipper rotated a little snug then got tougher. A couple turns clockwise and counter clockwise and free as a bird.Maybe somenting gooey was stuck.

One thing I did notice after the repair, when motor started, it was growling but quickly stopped. Could this mean the motor assembly is starting to wear??? Is this an easy fix?? What parts are needed and any idea on the approximate expense???

Considering all I have read on the poor service of the Kenmore, I'll look elsewhere next time. 2 years 2 months and I have this problem. Go figure. Thanks for all your help!!!!

Posted on Mar 10, 2008


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 878 Answers

Bert, to get to the sump and chopper assy. First remove the lower spray arm by holding the top tab and turning the spray arm off. Next grab a hold of the rear feed and turn it to the right until it unsnaps from the rear feed assy. Now you remove the filter and accumulator assy. It has torq screws, remove and lift off. Now the chopper cover will be on the left, one torq screw and it will lift off exposing the chopper blade. This is probably where it's jammed. Look at the attached pics. It will help you. Catriver.

Posted on Jun 16, 2007

  • 2 more comments 
  • Anonymous Jun 16, 2007

    filter, chopper assy.

  • Anonymous Jun 16, 2007

    chopper inlet,

  • Anonymous Jun 16, 2007

    Take your time and observe what you are doing so you can reverse the steps, this will go real easy. Clean the chopper screen to get good water flow to the upper spray arms.

  • Anonymous Jun 20, 2007

    bert, first check to see if both wires are on the capacitor. The capacitor is mounted to the motor toward the back side. If one of the wires came off, your motor won't run. You may have to pull the dishwasher out. The chopper blade should should rotate with moderate force. If it is difficult to rotate you may need a pump motor assy. The fact that you are hearing the humming tells me that you are getting power to the motor. You can ohm the motor windings. Run windings should ohm at 3 to 7 ohms. Have the capacitor leads disconnected when ohming the motor windings. That chopper screen fits into grooves in that inlet cover, make sure you have that set in right. When all said and done bert, without being there, sounds like the motor is fried. Catriver.


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


What is the float switch

I have no real experience with float switches on dishwashers, but have with some in humidifiers. It's a piece of styrofoam on a narrow metal stick that lifts when the appliance fills with water & lowers when the water empties. If this gets stuck on something, like a dishwasher rack, the unit won't fill or empty the water & the cycles won't work properly. Take a look & see if there is such a thing hung up somewhere in the dishwasher. If you can loosen it, your dishwasher should work again.

DW fills and empties, but, in between the sprayer never comes on. There is absolutely no sound as the timer goes through the spray/wash cycle.

start the unit and open the door after abt 3 mins and look for water inside.if water is there and u dont hear water spray sound when running but only a low humming sound the motor is bad.if there is no water then chk for anything stuck under the water float.if that is ok then there is problem with fill valve.
Aug 17, 2009 • Dishwashers

Center Sprayer Does Not Fully Recede when cycle ends

There may be some food or mineral build-up on it. Get some dishwasher cleaner and run the dishwasher empty per the instructions.
Or place a dishwasher-safe cup filled with plain white vinegar on the top rack of the dishwasher. Using the hottest water available, run the dishwasher through a cycle - except for the cup of vinegar, the dishwasher needs to be empty.
The vinegar will help to wash away the loose, greasy grime, sanitizes, and helps remove the musty odor.
Aug 13, 2009 • Dishwashers


Sounds like the motor has frozen. Try to work the drum loose from the bottom (empty and unplugged) it just might be jammed from a pen or similar item lodged inside (someone not emptying their pockets). Since its buzzing (its the motor TRYING to move the drum) it has to be jammed from something. Rarely it could be a bearing locked up in either the drum or the motor itself though its unlikely.

Fills, doesn't pump to sprayer, drains on drain only cycle

Sounds like there is still something in the pump. I am 99% certain this unit has a reversable motor.

Dishwasher not starting

First I would check the chopper it maybe jammed or something blocking it...
1) remove wash arm holding the center and rotate the arm.
2) remove upper wash tube rotate to the right
3) remove screen screws to remove screen
4) pull up accumulator
5) reomve screw on chopper cover...
6) check chopper
7) if chopper clear .. you will need to replace motor

to replace motor
1) remove toe cover
2)remove drain pump
3) remove 3 hold tabs by sliding them out.
4) lift out accumulator base.
5 remove and replace motor.

Kenmore 665 Quitguard7

I have the same dishwasher, It is probably something like a small piece of class or plastic stuck in the food grinder. If u take the bottom wash are off then the grinder cap u will see the grinder. take it out and clean it, should solve your problem
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Whirlpool Dishwashers Experts


Level 3 Expert

85242 Answers

Cindy Wells

Level 3 Expert

6650 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Whirlpool Dishwasher Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides