Windows media player does not recongize the player.
I uninstalled it and got an error on the wizzard.
"an error occured during the installation of the device.
a service installation section in this INF is invalid"
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you will not be able to upgrade window media only goes to 10 for windows xp. if you are having problems with playback then there are video and audio code packs for windows media that are updated and free.
1) go to control panel
2) clic on "add or remove programs"
3) uninstall windows media player and all of the players updates (if any)
4) go to microsoft's site for windows media player www.microsoft.com/windows/windowsmedia/
5) select the latest version that applies to your operating system
6) download it
7) install it
To obtain windows media player 10, you will have to uninstall windows media player 11...the only way you can uninstall is if you have windows xp...To uninstall windows media player 11, click on start, control panel, add and remove programs, locate the windows media player 11 application then click uninstall...Once you uninstall the program restart your computer....You should have windows media player 10 now... I hope that helps Thank you Belbwa
Uninstall all of the Sansa software completely, and see if Windows Media Player behaves normally. If it does not, then uninstall Windows Media Player. Reinstall Windows Media Player first. Then reinstall the Sansa software. Then and only then, plug the Sansa back into the computer. Good luck!
This could be caused by several issues - I will mention two likely possibilities. If you tell me what music service you are using, I can tell you more.
If you are getting a file format not supported error message, then the songs are in a format that the Mp3 player doesn't recognize - you can read my 2-part article in the tips & tricks section to get more info about this.
If Windows Media Player is not recognizing the player, then that would also cause the sync to fail. Unplug and replug, try again. If that fails, uninstall and reinstall the player and all software, then replug the player into the computer.