Question about Sony Cyber-Shot DSC-S40 Digital Camera

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Turn your power on and off again

This is the message I keep getting on my camera display. My camera is a Sony Cyber shot. When I turn in on picture review it works fine, but when I want to take a pictures I keep getting above message. I have fully charged the battery. What would be wrong with my camera? Thank for your help Farzad

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Anonymous

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Sony Technical Support Team is the first place to ask. This may be a firmware error, in which case the camera will need to be replaced.

Posted on Jun 16, 2007

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Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


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I'm sorry that the camera display the eror: turn the power off and on again. If turning the power on and off again does not resolve the error message, try doing a power reset. Refer the URL for the information to reset a Cyber-shot® digital still camera back to original factory settings:

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C265373

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Hi,
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Sony maks good products and stand behind they product, but they do have a problem with the batteries , change the battery and i bet u will not have that problem
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try gently pulling and twisting the end of the lense and i mean gentle dont pull till it pops than switch it off and on again and you problem should be solved
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