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Changing the developer or developer compound on the M24 is a very complicated repair. If you are not a tech i would not recommend trying it as you will be disassembling the whole front of the printer chassis.
Both are probably still good but the HFSI (High Frequency Service Item) counter needs to be reset. Unless something has changed with them that has to be done with the service laptop hooked to machine with a serial cable and using M24 diagnostics.
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