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Lines across your pictures or pictures too bright are due to the shutter not closing correctly or at all.
to check this- turn camera on, turn off flash, turn camera around and look into the lens. Adjust the zoom so that the shutter and internal lens comes up to the end of the lens and whatch as you take a picture. You should see the shutter close completely over the lens. If it doesn't move or does not close over completely then there is your problem.
If camera was dropped it could have jammed the shutter open or obstructed it in some way from closing completely.
camera will require repair/ service.
You may have some luck if you power up and down your camera numerous times before taking a picture. The action of the lens opening and closing may free the shutter.
Try the video. Is it ok?
Adjust the zoom so the internal lens is up close to the outside lens. Now, look into the lens at an angle so you can see into the lens without reflection. With the flash "off" so as not to blind you take a picture and watch the shutter close over the lens. Did it cover the lens? If not then something is obstructing it or there is an electrical failure with the electro magnetic switch operating the shutter.
shutter problem. put camera into full optical zoom, turn it to face you and angle it so that you can see into the lens without reflection. In full zoom the internal lens is right up to the outer lens so, even on a small lens such as this, when you press the picture button you should see the shutter close across fully. If it does not you will get either an over exposed or complete white out picture. Or lines across your pictures.
The shutter needs to be cleaned. There is grease in the camera for the moving parts and is probable that this is the cause for the error.
I have found this to be the case for fuji's E900, E550, F40fd, F470, F460, and a few samsung's as well.
I had the same problem turn up after a few weeks. When I used the zoom
button, the lens pushed out again and the camera worked normally for
that time. I had to go through that procedure every time I turned the
I then sent it back on warranty and they replaced the lens assembly as well as the mode dial knob etc.
This camera has a 3 year warranty.