Every time I turn on my player, the screen only shows a whitescreen, then a title "sandisk", then whitescreen again. the problem repeats until it ran out of power. after i recharge it, the same problem occur. what seems to the problem? pls help me! i miss playing music with my player.
I tried the solution but what if the update was already the newest update? so what will help if the firmware can't be updated because it is latest one?
Posted on Dec 22, 2007
Hi please try this steps. Turn off the player. Slide the hold switch to the other end for it to show the orange/red color. Then press and hold the menu button until it says welcome to recovery mode. Then if you haven't updated the firmware of the player this would be the best time to do it. Donwload the firmware update at their website and run it on your computer. When it asked you to connect a device connect the player and perform the update for the player hope this helps.
Posted on Jul 22, 2007
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