Picked up ALL the paper and is jammed. Can open the shell, but still can't pull any of the paper out (tried one page ... tried them all). Help!
Is there a release so that the printing heads are lifted away from the paper?
Have you tried removing the back panel. Click on the link for pictures but it is the easiest way to access the paper in the printer when jammed.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01257110&cc=us&lc=en&dlc=en&product=3194498
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all the paper fed into printer and jammed it. i cannot find a way to release it.
Thank You So much~! What a simple fix!!!! Very Helpful!!!! Thank You Again!
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