HP Photosmart C6280 Printer Logo
Posted on Jan 15, 2009
Answered by a Fixya Expert

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Paper jam in HP Photosmart C 6280

Picked up ALL the paper and is jammed. Can open the shell, but still can't pull any of the paper out (tried one page ... tried them all). Help!

Is there a release so that the printing heads are lifted away from the paper?

  • sweettart018 Jan 15, 2009

    all the paper fed into printer and jammed it. i cannot find a way to release it.

  • Anonymous Jan 17, 2009

    Thank You So much~! What a simple fix!!!! Very Helpful!!!! Thank You Again!

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1 Answer

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  • Expert 181 Answers
  • Posted on Jan 16, 2009
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Have you tried removing the back panel. Click on the link for pictures but it is the easiest way to access the paper in the printer when jammed.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01257110&cc=us&lc=en&dlc=en&product=3194498

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How do I open HP Photosmart A612 to clear paper jam?

Lots of videos on removing paper jams. Make sure you pull two handed and evenly so as not to tear the paper.

https://www.google.com/search?q=open+HP+Photosmart+A612+to+clear+paper+jam

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Printer says to clear paper jam and press OK there is no paper jam

If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not
in the rear rollers, check the top door.

To clear a paper jam from the rear door
1. Turn off the HP All-in-One.
2. Press in the tab on the rear door to release the door. Remove the door by pulling it
away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.

Page 148 of manual here will show you more info as well as photos on hoto.

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!
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Error message carriage jam and/or paper jam

Often a carriage jam is caused by a paper jam. If you're getting a carriage jam message and a paper jam message, this video should help.
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1answer

Paper jamed

Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:
  1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
  2. Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
  1. Open the rear access door or the two-sided printing accessory.
  2. Gently pull the jammed paper sheet out of the rollers.
  3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
  4. Replace the rear access door or the two-sided printing accessory.
  5. Restart the printer to continue the current job.
Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee
0helpful
3answers

Paper jam

if its a **** shell unit pull out the ink cartridges, flip unt over and access it from the bottom( like a toaster) see if you can locate the paper on that side. if u can it should work fine again. then filip over and re insert your cartridges and print
1helpful
2answers

HP Photosmart C6280 paper jam--won't print (of course), message reads 'add paper to main tray'

Please try this to clear the paper jam

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
0helpful
1answer

Paper jam

Try opening the rear of the printer. There should be a pull out plastic piece you can remove to clear paper jams. When you can get to the paper, don't pull too fast or you might tear the paper and leave some inside that will be even harder to remove.
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