Seagate 300GB USB 2.0/FireWire Hard Drive (ST3300801CBRK) 300 GB Logo

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Luis Monserrate Posted on Jun 15, 2007

Seagate 300gb External Harddrive

This is suppose to be a plug it in and your computer will recognize it type drive. But ever since i got windows SP2 it keeps asking me for drivers which i cant find anywhere so i cant access my drive

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  • Contributor 4 Answers
  • Posted on Jun 23, 2007
Level 1:

An expert who has achieved level 1.

Problem Solver:

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Joined: Jun 23, 2007

Unfortunately, you didn't post enough information about your external drive unit, so the solution to your problem could lie in several areas. First I would suggest that you verify that your drive is still functioning properly. This can be done by pluging it into a system that runs the same OS that you used to run. You may also be able to verify that it still runs by pluging it into a system that has any OS other than the one you're having trouble with. Second, go the the following Seagate driver link (below) to see if they hold an answer to your driver problem. If it does not hold the answer, then try to send your question to their tech support group. Third, check Microsoft's support site for that OS. They may also have an updated driver that you can downlowd. Lastly, when the OS asks you to install the driver, try inserting your original OS disk into your CD unit and use the ADD NEW HARDWARE function. The software may just need to reinstall the original USB or Firewire drivers from the original disk.

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My hard disk drive does not respond or show up in My computer when plugged in.Its a seagate 1 tb with those lights in front which usually light up when connected but even that doesnt happen when i plug it...

First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Try your harddrive in different computer if it is not recognized on another computer too then your harddrive has internal issue.
Let me know if you need further assistance. Thanks for using FixYa

Problem : The computer doesn't recognize the Hard Drive.

  1. go to run command
and type REGEDIT
in that go to HKEY_LOCAL_MACHINE

Just click on the USBSTOR

and follow these pic's



Seagate external harddrive with windows 98 OS

Remove (or take to your local computer shop) the Win 98 hard drive from the computer.
Put this drive in an external USB drive enclosure.
Plug this enclosure into a Windows XP vintage computer.
Copy the data to this computer.

Save Win 98 drive for posterity!


I have a seagate external hard drive that I dropped, and now the blue light stays on, but the computer does not recognize it. is there a way to retrieve the info?

Are you using XP?

It should show up. Are yo sure you are plugged in correctly everywhere?

Check your device manager ...

Let me know if this works for you.


Seagate free agent pro 500 gig external hard drive NOT RECOGNIZED

You better check with the Seagate people. This seems to be a problem with the casing. And since you're under warranty, you can get a replacement.

External Harddrive Not Recognized, May be hardware problem


When unplugging your exdternal hardrive using USB, always "Eject" that device such as your HDD.

Connecting it to another USB port (if not done yet) is an alternative.

Connecting to another computer might be a good solution and see if it will be recognized.

Re-installing the manufacturer's driver migth do the trick (if it has a driver because normally, nowadays it is Plug and Play).

Checking connectors for obvious damage will also solve this problem.

Last but not the least, these external hardrive will mal-function just like any other electronics. If it is covered by warranty, ask the manufacturer to replace it otherwise just buy a new one. The only drawback is your files or data written in that HDD.

Good Luck!!!

My laptop HP zd8000 doesn't recognize Seagate external hard drive

hi..the reason for your problem is your extenal
hard drive has been affected by viruses.The best
solution to this problem is scanning your hard drive.
once you scan it u will be free of viruses and your
laptop will be able to recognise your hard drive.
try it out..
thank u..
rate me..

External Harddrive Ignorance...

I've seen this happen with hubs being connected to external hard drives before.

Do you have a free usb port on the back of your computer you can plug it into?

That should fix the problem.
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