When printing black and white, there is far too much toner on the page and the letter feel rasied to the touch and smudge very badly
Try reducing the print resolution using the menu buttons. Does it smudge with coloured prints? If so then the fuser unit is faulty. If it is only black that smudges it is likely to be the K Developer unit. Ensure that you are using genuine toners, not refills or third party as the quality of toner can cause similar results.
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Thank you for responding - will see what happens.
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