Tray not ejecting

I would just replace it rather have repaired even if that's possible , they don't cost a fortune and are easy to fit.

try using a CD cleaner disk..

How old is the system?
DO CDs work when you try them?
Put a disk in... remembering the position it was in..
Then try to play the disk...
Eject if it does not play and look to see if it has moved to a different position...
If not, there is a motor problem or the laser is not sensing the disk being there.

Have you ever opened up the main box of the system?
Has anyone else been inside it?

If yes, then maybe it is time to do it again to observe if there is movement of the laser pickup..

Hi, Very sorry for your loss. As always the first step is to make sure the player is connected to the wall outlet and turned on. To put a disk in the DVD you should push the "Eject" button to open and close the tray it looks like a home(a triangle over a dash) on the front side of the box down left corner of the tray. You have the same button on the remote marked "Eject". Push either once, put the disk with the shiny side down on the tray and push the Eject button again to feed the tray back into the player. Usually the disk starts automatically and you will see a menu on the TV with alternatives like "Play the movie", "Setup", "Scenes",... you may highlight the "Play the movie" alternative, using "Up", "Down", "Left" and "Right" and then press the "OK" button. Or just push the "Play" button either on the box or the remote control. If you click "Here "you can download the manual in PDF form. To open it in your pc you'll need "Adobe Acrobat Reader" (or any other PDF reader) installed.
I will gladly answer your questions Best Regards Bruce

On some DVD player there is a little pinhole next to the opening or tray in case the disk or tray won't eject. You can unbend a paper clip and insert it into hole and see if it will eject. If not you will need to remove radio and have it serviced.

Your vehicle is not that old, take it to the dealer and see if your radio is still covered under warranty.

Good Luck!

GO TO THE INTERNET FOR YOUR MODEL/NAME.

it think you should open the unit up.get the cd.then try to play it again.

Well I have been repairing dvd players a while now and the main problem spots are laser ,spindle motor, laser tracking motor and the biggest culprit and un suspecting one the lens cable .....most of them range from the lens cable to the spindle motor though... the constant movement of the lens in watching a whole movie causes the cable to unknowingly and slowly break and if the spindle motor is defective ,on inserting a dvd the disc spins slowly and you may hear the lens chirping ... so you can check those....

unplug for 5 minutes then plug back in and try again. should reset itself and work.

is there a tiny pinhole to push in a paper clip to eject the tray?

its inside on the play rack or inside om the disc storage platform.. Nowgetting these bugger sout csn be more harmfull then good so if you ca=nt ubnplug the unit and plug back in and then the unit resets My advice would be to let a pro get them out for ya as I've seen a consumer get out a disk and csuse at least double the damage that cause the stuck disk.