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Dispenser drawer not working

The washing powder and fabric conditioner dispenser drawer on my Zanussi ZJ1217 washing machine doesn't work. I've used washing tablets that go in the drum for ages now but I'd like to use fabric conditioner too. Comfort do a rangeof fabric conditioner capsules but I like to use eco friendly and you can't get any to go directly in the drum. I've cleaned it out and made sure its not blocked. any ideas?

Posted by emma jennings on

  • Anonymous May 25, 2008

    I have similar problem with my Ariston Washing Machine. The soap dispenser 1 (Pre-Wash) is working but not the main was or fabric sotners trays.

  • rhedwards48 Jul 19, 2008

    I have a Bosch front loader and the fabric conditioner will not empty I have cleaned it and still no joy


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This video will show you how to keep your soap draw clear and how to service the parts
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a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Jul 30, 2013

Luis Amado

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Related Questions:


Fabric conditioner dispenser does not empty

Hello Patrick Compton,

Start on PAGE 17 of your REGULAR MAINTENANCE...
in your owners manual... You are most probably looking at a MINOR MAINTENANCE ISSUE... in your dispenser drawer...!!

You are going to be looking for the valve... for your conditioner/softner dispenser...

CHECK out owners manual (below)

Look up you ORIGINAL parts number and get three estimates!!

Good luck

Hope this helps.

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Dispenser fabric softener slot

Fabric Softener Compartment Full Of Water - White Goods ... > ... > DIY Washing Machine Repair Help
Jul 9, 2013 - The small fabric conditioner compartment in the soap dispenser drawer has a plastic cap or tube at the back for the water to siphon up through. ... Make sure the washer is level front to back as well as side to side. .... If the washing machinehasn't been used since there's always the possibility that the plastic ...

The fabric softener part of my washing machine drawer keeps ... > Topics > Housekeeping

MumsnetAfter each wash, the fabric conditioner part of the drawer is f. ... The fabric softener part of my washing machine drawer keeps filling with water ... Stopped using thedispenser compartment for fab softener and instead did I separate ... see if that clears it up and also try cleaning behind the drawer in case there is a blockage.

Washing Machine ' Fabric Softener ' Problem ' Won't Empty


Zwf1421w fabric softener wont wash away drawer just fills with water and I ahve taken the drawer out and cleaned it and the jets.

I had the same problem, machine not taking fabric conditioner.
So removed top of machine 2 screws and with a bit of wiggling dispenser drawer whilst holding down the drum easily slipped out after undoing a few screws and a small rubber hose.
Once out just a matter of separating the dispenser draw via 10 small clips. A good soak and scrub and l blasted it through with a hose pipe jet. Reversal of above and now works a treat.
Tip take picks before you startSent from I pad

Zanussi FLE1216w Repair Manual

Hi, my zanussi fle1216w is skipping the fabric softener stage of the cycle. I've cleaned the dispensing drawer and the surrounding areas, even put on a boil wash in case somethihg was gunge up or visits the Zanussi Owners Manual.

Zanussi ZWD1470W fabric conditioner compartment won't drain

fabric conditioner is dispensed during rinse cycle, if it does not work then either, try pouring hot water into dispenser, as conditioner tends to get goopie when dry, thus may have clogged up

My Washing Machine is emptying the Fabric conditioner too early

Washing Machine has started to empty the Fabric Conditioner high water or blokage in draw
This video will show you how to keep your soap draw clear and how to service the parts
Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.

My Zanussi ZWF1430W won't take fabric conditioner from drawer - it washes and spins okay on all programmes.

Sometimes the drawer gets blocked with congealed fabric conditioner and or old soap powder, try removing the drawer and giving it a good wash. An old toothbrush is useful to get in the small areas. To remove the drawer: Pull the drawer out as far as possible, there is a small depression on the left hand side at the top of the drawer, about the size of a fingertip press the depression to release the drawer, and pull the drawer out. To relocate, line the drawer up, and place the long thin piece of plastic on the left hand side in the corresponding slot in the top of the drawer opening, you might have to kneel down to see it and slide the drawer in, you might have to press the depression again to pushe it home.

Fabric conditioner not taken or not dispensed.

take out the drawer that the powder and conditioner goes in. the conditioner spout to allow the liquid to empty from the drawer will be blocked with a mixture of powder and conditioner. clear it thru with a sharp screwdriver or similar and wash under the tap. replace back in place should empty fine then. hope this helps.

Fabric conditioner drawer

Try cleaning inside the the machine where the soap dispenser drawer fits into. Sometimes this builds up with lots of soap and fabric conditioner residue and stops the conditioner from going through.
Take the drawer back out and look inside where it goes to see if there is a build up of soap etc...
hope this helps
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