The brush in my powerhead of my PowerPlus will not work even though the motor works
Check to see if there is hair or string or something preventing it from moving. Or, you might have a button or something that stops the roller from moving for suction for the hose only if it detaches for use that way. If it's not that, unplug the vacuum and see if you can move the roller by hand. If not, take the roller off by unscrewing the shield, probably 4 screws and check to see if the pegs that hold the roller in are in properly or broken. Rollers aren't expensive. If it's broken, just replace it. But, I'm thinking that there is something like string holding it. Another thing might be the belt is broken. If that's the case, do this:
First, make sure the vacuum is unplugged. Turn it over and you will see that on the rollers a cover. This cover should have about 4 screws holding it on. Unscrew and remove the cover. Note how it was put on. Take a look at the roller brush ends where it goes into the sides of the vacuum. Pull the roller straight out, noting how the pegs that hold it into the vacuum are situated. Take the broken belt off. It might be attached to one side of the roller. Note which side it is on and which side of the vacuum it is on. If it's not attached, no problem, just note which side it should be on. Now, on the bottom where the belt goes around, should be a silver peg that the belt slides over. Sometimes it's hard to see, but it's there. Take the broken belt to the store and match it up to a new one. Some are thinner than others, smaller or rounder than others. Be sure to get the right one. Now, back home, comes the hard part. Put the new belt on the proper side of the roller, only. Try and get the roller back into the vacuum snugly and secure. Once you do that, holding the roller with one hand, snug against the vacuum, pull the belt down and slide it onto that silver peg. If it needs to be twisted on, do that, but it probably doesn't need to be twisted. Once you have it on the peg, move the roller around with your hand to settle the belt into the proper position. With that done, replace the roller cover and you're done, Bob's your uncle! Plug the vacuum in and have at it.
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