WATER PUMP ON DUET

Clogged Pump or Hose: I had a penny get to the inlet of the pump, so small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed. I Hope this helped MERRY CHRISTMAS, Tim

More details about where, when, how (and how much), etc., might be useful.
I'd check easy things like the drain hose, to make sure it's not clogged. But the most likely thing is that the filter cup has gotten clogged or the drain pump is dead.

To check out: Get a wet/dry shop vac. Hook it up to the drain hose to suck the water out of the machine and save a lot of mess.
Remove the bottom front panel. The drain pump on my Duet is front center bottom... easy to get to. There's a plastic handle to unscrew if I recall correctly, which brings out a sort of plastic cup filter. You might find enough change to buy yourself a cup of coffee. Clean it out. If it wasn't really clogged up, the problem is either something stuck in a hose, or a failing/failed pump. Check the hoses first; if it's not them, I'd order a new pump.

Drain pump may be clogged or need to be replaced may run but not pump blade stripped in pump

Hello bladresha: My name is Roger and I will help you. The water pump on the 4.0 engine is located at the rear of the motor inside of the water cross over tube. It does require special tools in order to remove and install. This pump does not bolt in or on to the motor. This is a twist and lock in pump. Just like the Cadillac Northstar motor. You will need to remove the upper hose housing from the crossover tube. Look inside of the housing and you will see the water pump. You will need to use the special tool in order to unlock the water pump. Pay close attention to the water pump when removed. There will be a notch in one of the ears. This is a location notch. The new pump must go in the same notch. I have attached a picture that shows the water pump location. Should you need further help please just ask. Please rate the answer. Thank You for using Fix Ya. Roger

The only trick I recommend is getting the Haynes repair manual on the vehicle and following the direction in there to do the job. As far as parts are concerned one is pretty much the same as the other.

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Remove blockage in the pump. Re-assemble and test.

i had the same problem. take the bottom cover off of the front of the washer. on the right you will see a round white screw off cover, it is very tight, it unscrews counter clock-wise. pull this out and see if there is any debris in it. if you look into the hole on the right side there is a hole about 1 inch round, this is the pump opening. you may have to take the gray drain hose off of the back of the pump housing and feel if anything is stuck in there, in my case there was a penny stuck side ways blocking the flow of water. after i took it out the washer has been running great again. this is obviously a design flaw, that something that large could manage to get that far, lucky for me it didn't damage the pump impeller. hope this helps. this should take care of the SD and the F21 error codes.

ok unplug unit...take connector,,of pump .put you volt meter to connector running from unit ,and see if we have 110 volts at the pump..if we do you have a bad pump...