Brother 1270E won't receive faxes

It faxes out fine. It won't receive faxes. It rings twice, then quits. Turned it off, unplugged it for a few minutes, tried resetting rings to four, made sure it was set to fax only (nothing else is on the line - dedicated to fax), bought a new Brother fax, had same issue. Put a Canon fax/printer/copier on the same line and it works fine. Called the Brother fax with a regular phone and it answered. Tried calling it from two different fax machines, doesn't work. Called from regular phone and had someone answer using the handset, no apparent line noise. I had this happen before at another location, but installing a new Brother fax machine resolved the problem. Could the new fax be defective as well? Has anyone else had this problem with these faxes?

anna007 Jan 08, 2009

We have that problem @ the moment. . . . . we have tried everything all day to try and fix it.
hboyse Feb 12, 2009

Cannot receive faxes,but can send faxes. When the fax machine rings, the screen says call pick up.

1 Answer

john archer

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.
Expert
186 Answers

Make sure the phone line is plugged into the port marked "line" not "phone"

Posted on Jun 21, 2007

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

Clear brother fax 1270e memory

Unplug it and leave it for 12 hours without any connection and power, it will delete everything inside it. For further info check the manual here: Brother Intellifax 1270e manual

Read full answer

Jun 14, 2014 • Brother IntelliFAX 1270E Plain Paper Fax

0helpful

1answer

Fax not picking up Brother 4100

have you see the display if it was saying the word receiving...?

let me know..

Read full answer

Jun 26, 2008 • Brother IntelliFAX 4100 Laser Fax

0helpful

1answer

I have a brother IntelliFAX 1270e Plain Paper Fax Phone & Copier machine. It keeps saying Out of Memory/Erase Message. I don't know how to do this please help!!

Just unplug the power cord for a few seconds, then plug in again. this will erase all fax memory except speed dial and phone book numbers,or you have here manual to download ( look at the end of the user manual,option how to retrieve a fax. there you have listed how to delete faxes in memory).

Hope it helps

Read full answer

Feb 11, 2011 • Brother IntelliFAX 1270E Plain Paper Fax

0helpful

1answer

I cannot send faxes or make copies with my Brother intellifax 1270e. When the paper gets to the read point sensor it stops and says "press stop button" . The machine will receive fine and print...

Cleaning the Scanner
Before cleaning, unplug the power cord for safety. Clean the white roller and the glass
strip under the roller with isopropyl alcohol on a lint-free cloth. You'll need to lift the
two release levers to release the white roller; be sure to lock them in place when you're
through.
During cleaning, I recommend you unplug the power cord for safety.

Brother fax-back system (USA Only)
Brother Customer Service has installed an easy-to-use fax-back system, so you can get
instant answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use the
system to send faxes to any fax machine, not just the one from which you are calling.
If you can't resolve difficulty with your fax machine using this manual, call our
fax-back system, and follow the voice prompts to receive faxed instructions about
using the system, and an index of fax-back subjects.
The Brother fax-back system number has been preprogrammed on One Touch key
1
.

Read full answer

Dec 22, 2010 • Brother IntelliFAX 1270E Plain Paper Fax

0helpful

1answer

My fax machine is ringing but there is no fax coming in. What could the problem be?

Somehow you are set to MANUAL MODE, when the machine rings, press the START button to receive a fax.

Read full answer

Oct 28, 2009 • Brother IntelliFAX 1270E Plain Paper Fax

0helpful

1answer

Brother intel 1279 fax. The phone rings but the fax does not com

Press the Mode button that has TEL/FAX , TEL , FAX. Press the button until the light beside the FAX mode is lit up. That is it! Should pick up on its own. Hope this worked for you!

Read full answer

Apr 10, 2009 • Brother IntelliFAX 1270E Plain Paper Fax

0helpful

1answer