Pc not recognizing zen

My zen froze a few days ago so I immediately reset it. When I connected it to my computer, it charged but my computer did not recognize it as the zen. This is a problem because I can't get anymore songs! Please help.

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Anonymous

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Does the firmware update recognize it?

Posted on Sep 06, 2007

Mark Rogers

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102 Answers

This is a common problem and the problem is windows media player. Update your version of windows media player and it should work fine again. Since version 10 or 11 of windows media player microsoft has fixed the problem.

Posted on Aug 02, 2007

Mark Rogers Aug 16, 2007

Re-install windows media player, The re-install creative media source 5.
Thats always been the fix for me and other many people.

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