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Wireless network disappeared...!

So, my wireless / bluetooth console is still there, and when I flick the switch on the side of the computer to 'on', the little window comes up saying wireless 'on'. Same goes for the F2 key, or by selecting the console throught the task bar etc. Basically, the computer tells me that the wireless console is on and applied, and good to go. The only thing is, there's no wireless network in Network Connections. Nothing. No option to search for availble wireless networks, no subtitle in the window for WAN or WLAN. It's like the whole wireless internet thing has been erased from the computer. I can get online no problem with a hardline (obviously, otherwise I wouldn't be writing this...), but the wireless thing just seems to have got bored and gone away. Do I need to actually re-install something - what? Or is it an internal thing that I can reconnect or rediscover? It's befuddling, to say the least. Has anybody had this problem, or does anyone have any ideas? I'd really love a speedy solution on this one, as I'm going travelling pretty soon, and having to be tied to hardlines only is going to be a real pain in the ass... Same thing's happened on my friend's laptop (not an ASUS), and all we get are confused looks from people when we ask. Someone - help...!

Posted by Jamie Parker on

  • 1 more comment 
  • Jamie Parker Jun 14, 2007

    Thanks, sandrew - gave it a go, this is what I found:

    Went into device manager, and under network adapters I could only find 2 - '1394 network adapter #2' and 'Realtek RTL8139/810x Family Fast Ethernet NIC' - couldn't find anything to do with wireless, and no yellow exclamation marks or anything saying 'unknown device'.

    Went into the bios menu. Wasn't sure exactly what I was looking at, so I didn't alter anything - this is what I found that I thought might be relevant:

    In the Advanced menu there were no wireless adapters mentioned, not even greyed out or disabled, so nothing doing there.

    Under Advanced>>Super IO configuration there was an 'OnBoard IR Port [enabled]'

    Under I/O Interface security there was Wireless Network Interface which was [Unlocked]

    And in the Boot Menu there was an Onboard LAN Boot ROM set to [disabled].

    I don't know anything about this, but that didn't look too hopeful from were I was sitting. I should maybe have mentioned before that I have used the wireless network on this computer before - I was away last year and used it for months in cyber cafes etc. Since coming back though, I didn't really need it, and just used the hard line. But now it's gone.

    Call me thick, but it's not possible to go into a shop and buy the driver that I need and install it myself is it, or am I going to have to send the computer away to someone expensive to open it up and deal with this?

    Thanks again - hope there's something else we can try...


  • Anonymous Feb 02, 2009

    I'm having the same problem on my hp dv9000. I use the wireless connection all the time as my campus is one big wi-fi connection. I was using it this morning, in fact, but when I returned from class and turned my computer on, suddenly the wlan had completely disappeared as if it never existed.

  • mandykemp24 Feb 03, 2009

    My son has the acer one notebook and we were online through wireless connection we shut it down went out came back in put it back on and there was no wireless at all the little screen at the foot of page had completely disappeard my son just got this for xmas and hope there is a solution for this nothing there is there anyway to get it back again xx

    Please help!



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If this has happened since new, as it did to two of my clients, the problem stemed from the fact that the wireless adapter was not enabled in the bios, the notebooks had to be returned, as their technical team could not get the bios to see the adapter. When you boot up your laptop press F2 or DEl depending on the instruction at boot up to enter the bios setup screen. You will need to look in all the menus normally the advanced menu under and peripherals, look to see if the wireless adapter is not greyed out, if so you will need a bios upgrade from asus, but if it's not greyed out select enable, save settings and exit for a restart. Also you may need to go to my computer, right click>properties>hardware tab>device manager and look down the list for any yellow exclamation marks saying unknown device, if this is the case you will need the driver for your wireless adapter. If you see a line saying network adapter, click the '+' sign and see if your adapter is listed, but has a red cross on it if so right click and select install.

Posted on Jun 14, 2007

  • Anonymous Jun 14, 2007

    if you have no exclamation marks then, there something not right, it must be there as you know you have used it, the drivers are on the laptop manufacturer web site, free, but they need to find hardware, but maybe that will cure it, i would like to know.




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Turn on notebook, go to boot menu (F2), go to advanced settings, go to Onboard Devices Configuration, make sure that the WLAN is enabled. Voila fixed!

Posted on Jan 22, 2010



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Ok I think ive solved this, I had the same problem ages ago and then again just. when you boot up press F12 to select boot up device and select HDD (sounds obvious but...) you should get the screen you get if your laptop crashes or something where it says start windows normally or start windows repair (or safely... i wasn't really reading it) it will check for errors for a couple of min then restart itself.

When it restarted i could see the wireless device and the little orange light was back on (yay) but still not working when i disconnected the hardline. If you right click and diagnose and repair it will say turn on wireless ability click that and poof it was working again :)

I'm on a Toshiba Satalite something or another and I know its not HP or Compaq but after looking around it seems there are plenty of people getting this problem and end up sending their laptops off for repair, so hope this helps :)

Posted on Apr 09, 2009


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I had the same problem on my new asus and eventually i got it running again. make sure you still have the driver disk that came with your laptop and see if installing some things works. i actually got it working another way after that but i have forgotten the process (it happens when you press Fn + F2 before your OS has started and the computer thinks it doesn't exist) dont worry, just take it to an electronics shop and ask for some help they will get it up again.

Posted on Jan 17, 2009

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