Quantum Guardian 4400 120 GB Hard Drive Array Logo

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Vishwa P.S Posted on Jun 14, 2007

Help please to restore the failed raid

Hi, This is Vishwa from Oman. We have Quantum Guardian 4400 Device. Raid 5 has been configured on the device. Last week one of the Hard disk has been failed. Later i have replaced failed disk with new one , but the raid 5 failed . Raid rebuild / repair option is not getting enabled. I am getting only the option - Delete array. Currently all the harddisk are working fine, but it looks like all my data gone. This Box has some imp data , and no backup also. Please Help. Thanking you in advance Regards, Vishwa [email protected]

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  • Posted on Aug 17, 2007
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Well if your data is gone at this point, you mines well just proceed with rebuilding a new RAID 5 set with your replacement drive. Even if one drive fails in a RAID 5 set, your logical drive should still be accessible. Goodluck.

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Difference between RAID 0 & RAID 5

Here are a couple of sites that explain the different configurations of RAID. The You Tube explanation is more detailed and helps to understand the various configurations.
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I have IBM eServer with ServeRaid-7K on board controller and have 3 SCSI 73GB hard drives configured in RAID-5 array. Hard Drives are running critically low on space and I bought 3 300GB scsi Ultra320 hard...

First, buy an external storage device, at least 80GB (although it's currently difficult to find any _smaller_ size!) and make a file-by-file, folder-by-folder, backup of your 73GB of "data".

Second, buy another external storage device, and do a Google-search for "drive image freeware".
Pick one of those applications, and do a "image" backup to this second external storage device.

Third, disconnect the 3 "old" drives, carefully label them, and set them aside.

Fourth, connect the 3 "new" drives, delete the old RAID-5 array definition,
and create a new RAID-5 array definition.

Fifth, do an "image restore" from the second external storage device to the new array.

If you have any problems, all you need to do to "back-out" is to:
* disconnect the "new" drives
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* delete the "new" array definition
* redefine the "old" array definition

and you're back to the "old" configuration.

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Hi Chris,

How many drives are part of the array and what type are they? Are the drives making any unusual sounds like clicking or screeching? If not, then you should be able to recover the data. If the drives are making clicking sounds, you will probably need a professional data recovery service that specializes in Raid 5 data recovery to help you.

If the controller shows that only 1 drive is bad, you should be able to rebuild it by replacing that drive. If the controller shows all the drives are bad, then it is most likely a problem with the Raid 5 controller itself. In this case, you could try putting the drives in a working version of the same enclosure/controller.

Check the obvious also, like loose connections to the drives. Whatever you do, dont force a rebuild as this will probably result in permanent data loss.

Wesley Gill
Gillware Inc.
Raid Recovery Info
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