External hard drive
If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted. If the drive is good, a few simple steps should help re-enable the drive for use.
Switch the power button to "off." Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive. Connect the cord directly into an outlet and power up the drive. If the drive is powered and still not working, check the data cable. Power down the hard drive and disconnect the data cable from the computer. Wait 30 seconds to one minute. Reconnect the data cable and power up the drive. If the drive is not detected, power down the hard drive and connect the cable to a different port. Power up the drive. If the drive is detected but not working, check for a missing driver. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Disk Drives." Right-click the yellow exclamation point and install the missing driver. Close the Device Manager. If the drive is detected but not working check to ensure it has an assigned drive letter. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add." Assign a drive letter. Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window. If the drive is detected but not working, check whether the drive is in sleep mode. Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer. Click the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested. Select "Device Manager" and double-click "Universal Serial Bus Controllers." Double-click the first instance of "USB Root Hub" or "Root Hub." Check for the hard drive. If the drive is not visible, move to the next instance of "USB Root Hub." Continue checking each instance until the hard drive is located. Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager. Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected. Hope this helps.
b>
SOURCE: External Hard Drive Not Regonized
Hello,
I can help you with this. Follow these instructions-->
Start-->Control Panel-->Administrative Tools-->Computer Management, under the Storage section select "Disk management". Locate the external harddrive, and then change the drive letter.
Select the external drive. Right click, and select "Change drive letters and paths"-->Highlight the driveletter to change-->Click the "Change" button-->From the drop-down list choose an unused drive letter, and hit Ok.
The external drive should be recognized and accessible at this point.
Let me know if you have any other questions.
Thank You,
Raph30
SOURCE: i tranffered all my data from my pc on to 1tb
I had also stucked in this issue and recovered using http://www.recovermyfiles.com/
It will take lot of time, any how you will get the data back
SOURCE: My external Samsung HM120JC 120 GB Hard Drive not responding
Not sure what could be the problem.
There are many issues here.
- Did this drive worked before?
- If it did, was this your boot drive?
- USB cable and connector problems
- How is this connected to the drive?
- Is it in a package that came with the drive complete, or you had to install it?
My two cents... Samsung and other Japanese drives are not that reliable and if it's new, return it and get a Seagate drive. They have five year warranty and much better drives.
SOURCE: External hard drive shown as portable disk and does not work
hi
i think the hard drive is ageing,
if you are past warranty try to open up the casing and try to see if you can connect the HDD to connect individually else where (like with another casing or Laptop PC) if still not connecting then the problem is with the HDD
else the problem may be with the casing
cheers
pls rate if this was any help
SOURCE: I have a Maxtor Basics External Desktop Hard drive
Sir,
When booting the system, press F8 for listing the external harddisk. If it is listed the external device is connected. If not, check the USB cable / slot. Also install the software cd (comes with external harddisk) and reinstall it.
Thanks
Good Luck
127 views
Usually answered in minutes!
×