SOURCE: Color ink cassette stuck in canon selphy
I doubt very much that you need to reset the printer, or, even if you did, that this would make much difference. It sounds as if there is a menu item which you should be able to bring up on the display which then allows you to release and extract the cartridge. I have scoured the web for information on this one and Canon, naturally, only supply the software, not the manual. If you have a manual can you look up and quote the relevant bit in it which deals with changing the cartridge? If there is nothing there which says that you have to go to a menu item to release it then it sounds like a mechanical problem - as in 'needs a bit of a yank'. I'll keep looking.
SOURCE: My company has an Selphy CP740. The printer will
bring it in service centre, possible beside it dusty roller of the seizure of the paper
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