My laptop won't turn on

A few months ago, my laptop's battery was low, so I plugged it in and nothing happened, and it died. I tried to plug it in again and turn it on, and it just died again. I initally thought that it was the battery, so I ordered a new battery that just came today and when I put it it, my laptop turned on for about a min. and it died again. I have no idea what is going on, but I have many important files on my laptop which I need to recover. HELP ME!!

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Kevin Shafer

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1,314 Answers

Do you have access to a multimeter? If so, check the voltage that is being put out by your power supply and make sure it matches the voltage that is supposed to be going out, typically around 19 v or so. It sounds like the power supply itself could be bad. If that is the case, then it is the DC connector in your computer that it attaches to.

Posted on Jun 14, 2007

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