Question about Maytag Neptune MAH5500B Front Load Washer

ND appears on screen before proceeding to spin cycle. I think it is not draining. It makes a lot of noise and gives off an odd smell too.

Anonymous Mar 26, 2014

When I try to run any cycle the machine turn the pump on and runs until the Nd or not draining code appears. The pump is running and all the water is out, it just doesn't recognize that it is.

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My Maytag 5500 made wierd growling noises during the drain cycle, failed to drain, and flashed 'nd'. I was able to manually drain the washer by placing the end of the drain hose in a bowl on the floor and baling until it was finished. That proved that the problem was in the drain pump, rather than a manual obstruction. I also forced a spin cycle to remove some additional water (draining into the bowl again) before opening up the machine. I unplugged the electric, took the four screws off the back access panel of the washer and twisted the pump ccw to remove it. Took the inlet and outlet hoses off--I had put towels down in the bottom of the washer but there was still a lot of water to clean up. Unplugged two sets of cables so I could have the pump free to examine. The impeller was rattling around freely. I pushed the impeller back onto the metal rod, put the whole thing back together, plugged it in and ran the load. Drains like a champ!

Posted on Sep 18, 2007

Anonymous Sep 18, 2007

Whoops! The washer drained for a couple cycles and then started the rattling growl again. I'm guessing that the impeller is loose again. I'm planning to order a new pump--maybe in the meantime I can glue the impeller on the shaft?

Anonymous

Sears has posted a recall on front load maytag. Give them your model number to check!

Posted on Jun 13, 2007

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My samsung front end loader goes out of balance during the spin cycle. Is not making any noise. Flashes an "nd" code.

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Error code nd = Not Draining. Don't know what machine you have, but if you are in any way "handy" you'll manage it. Go for the simple solution first. Filter (usually lower left on the front) is it clear. Do you hear the drain pump going before the spin cycle. The motor that drives the pump is a very simple affair and can stick (or just not work, ever again) when sticking intermittently gives faults like, not going into spin cycle (sometimes), the door not being allowed to open or nd code. Either through the front or up from underneath gives access to the hoses from drum base to pump etc. Check there is no debris blocking any of them. The one from the drum base on some machines reduces in diameter a wee ways from the drum. Creates a nice place for a blockage. Have look on youtube it'll give you confidence, if you need it.
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Do you want to DIY the fix?

The nd error code = No Drain error code.

You could have drain line clog, an issue with the drain pump or a stuck pressure switch. Do you hear the machines drain pump turn on and pump out water before entering lnto the spin cycle? Is there water left in the tub with the nd error code? If you can provide feedback on the questions above I will help guide through the troubleshooting steps.

You will need the Service Manual to troubleshoot.

The FAV6800AW/FAV9800AW Service Manual for reference. Sears Parts Direct for reference.

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