Question about Maytag Neptune MAH5500B Front Load Washer

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ND appears on screen before proceeding to spin cycle. I think it is not draining. It makes a lot of noise and gives off an odd smell too.

Posted by Brett Wikjord on

  • Anonymous Mar 26, 2014

    When I try to run any cycle the machine turn the pump on and runs until the Nd or not draining code appears. The pump is running and all the water is out, it just doesn't recognize that it is.



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My Maytag 5500 made wierd growling noises during the drain cycle, failed to drain, and flashed 'nd'. I was able to manually drain the washer by placing the end of the drain hose in a bowl on the floor and baling until it was finished. That proved that the problem was in the drain pump, rather than a manual obstruction. I also forced a spin cycle to remove some additional water (draining into the bowl again) before opening up the machine. I unplugged the electric, took the four screws off the back access panel of the washer and twisted the pump ccw to remove it. Took the inlet and outlet hoses off--I had put towels down in the bottom of the washer but there was still a lot of water to clean up. Unplugged two sets of cables so I could have the pump free to examine. The impeller was rattling around freely. I pushed the impeller back onto the metal rod, put the whole thing back together, plugged it in and ran the load. Drains like a champ!

Posted on Sep 18, 2007

  • Anonymous Sep 18, 2007

    Whoops! The washer drained for a couple cycles and then started the rattling growl again. I'm guessing that the impeller is loose again. I'm planning to order a new pump--maybe in the meantime I can glue the impeller on the shaft?




Sears has posted a recall on front load maytag. Give them your model number to check!

Posted on Jun 13, 2007


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Customer states washer will not drain/also reads ND on screen. Washer will spin when set to spin option. When set to regular wash the washer will not proceed with full wash stops and screen reads ND

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Error code nD, won't go into spin cycle

Is the Machine a FAV6800A or a FAV9800A?

Do you want to DIY the fix?

The nd error code = No Drain error code.

You could have drain line clog, an issue with the drain pump or a stuck pressure switch. Do you hear the machines drain pump turn on and pump out water before entering lnto the spin cycle? Is there water left in the tub with the nd error code? If you can provide feedback on the questions above I will help guide through the troubleshooting steps.

You will need the Service Manual to troubleshoot.

The FAV6800AW/FAV9800AW Service Manual for reference. Sears Parts Direct for reference.


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Nd error essage

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First drain out the water from the machine with a tube. You have to check your outlet filter, likely it is clogged. Clean out and refit. Your machine will not do the spin because it knows the filter is clogged.

Jun 13, 2007 | Maytag Neptune MAH5500B Front Load Washer

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