Westinghouse Top Load Washing Machine

the inner bowl has whats called a balance ring which means the top layer ring around bowl has water inside to keep washer balanced...this is perfectly normal

ok, try this before you consider removing the bowl. 1st-- buy 2 pkts of bicarb of soda. 2nd---make sure machine has no clothes in it. 3rd-- empty the 2 pkts of bicarb of soda into the bowl. 4th-- select traditional wash mode , high water level, hot water fill. 5th-- push start. 6th-- let it fill and wash for about 5 to 10 min, then turn the machine off. DO NOT LET THE WASH CYCLE GET TO THE DRAIN OUT STAGE. ok now the machine is full water and bicarb of soda and turned off, LEAVE IT TILL THE NEXT MORNING.-- In the morning select traditional wash mode, high water level, hot fill , then push the start button. let it go thru the complete cycle and all the lint and dirt should be removed from the bowl. by the way once it has started to wash lift the lid and see if the agitator is working. good luck and please reply to tell me how you got on.

Yank that dispenser off the top of the agitator and wash some clothes without it.

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Hi there,

This is a common problem on washing machines, if you predominantly do cold washes.

Over a period of time, a washing machine will accumulate a buildup of Soap Scum (excess soap & softener residue) which can stick to the inside of the drum.

This black coloured soap scum occasionally breaks away from the drum, and attaches to the clothing fabric during the wash cycle.

You can rectify this, by doing the following:

Firstly, purchase a packet of CITRIC ACID from your local grocery store (usually found in the baking isle).

Do the following procedure before going to bed:

1) Do a HOT WASH without clothes (Hi water level, with HOT water) - allow machine to fill with hot water, then add the CITRIC ACID to the water. Allow the machine to complete a FULL wash cycle (i.e. allow machine to agitate for 30 mins or so, then drain).

2) Fill the machine again with the HOT water / CITRIC ACID solution, but this time allow it to sit in the bowl overnight (no cycle).

3) Next morning, set machine to spin & drain (i.e. to empty the solution)

4) Set machine to fill with FRESH HOT WATER ONLY (no citric acid), then set machine to spin & drain. This will flush all remaining residue left in the bowl.

Note: Soap scum residue is caused by using excess detergent/fabric softener. Hot Water flushing should be done every 6 months.

Contrary to what the detergent manufacturers state, you should follow Samsung's instructions by using HALF the recommended detergent.

Samsung machines prefer LOW SUDS, and you may find by reducing the amount of detergent used, you may even eliminate the buildup of soap scum.




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sounds like your timer burnt out or is sticking somtimes giving the top of the controll box a firm smack will get it freed up

Had the same problem. After checking that all the hoses etc were clear and no blockages, then suspected that the pump (cost $90 Australian dollar) was faulty. The Westinghouse service technician acknowledged that that was probably the problem, which I then confirmed by pulling out the pump, and then carefully connecting 240V across the pump terminals. Certainly was a faulty pump. So I spent the money on a new pump and installed it and now the washing machine (6 to 7 years old) works fantastically.

Take out the drain hose and syphon off the water into a bowl. When empty lock will open.

It sounds like the water solenoid has gone bad or stuck closed OR timer/control knob has bad set of contacts which control the solenoid.

Sounds like the 'Wash water' is not pumping out fully,You need to drain the water by lowering the empty hose into a bowl & check the pump for a blockage ( if the pump is an 'electric one' check that it is working). TURN POWER OFF FIRST