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Posted on Dec 14, 2012
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Touch screen not working

I bought a used phone yesterday and everything worked until i plugged it in to charge the battery. It turns on and the side buttons work but i cannot use the touch screen. I am receiving texts and calls but cannot access them without being able to use the screen. Could it be the sim card? I used my old card from the phone i replaced. Tech said it would be fine to use. I have reset the battery. Changed the battery. Taken everything out and let it sit but nothing is working. Pls help!

1 Answer

Chi Chu

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  • Master 8,457 Answers
  • Posted on Dec 14, 2012
Chi Chu
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Joined: Jul 01, 2009
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Could be SIM card incompatiblies problems,many SIM cards causes trouble afterward because of written softwares by to many companies.Tries the exact SIM card by that phone manufacture should or could solved this problems

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Anonymous

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SOURCE: pantech matrix phone doesnt read sim card.

How can I load #'s from my SIM's card to my new Pantech Matrix?

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Anonymous

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SOURCE: unlock prepaid pantech c120 to use SIM card from contract phone

That sounds like a feature to me. I suggest you use that to your advantage and put in some prank calls.

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SOURCE: My pantech matrix cell phone says insert sim card

This problem arises sometimes because the mobile is unable to read the SIM. May be you should fold a small piece of paper in the same size of the SIM and keep it on top of the SIM and then insert the Battery. I think this will solve your problem.

Anonymous

  • 4102 Answers
  • Posted on Nov 29, 2010

SOURCE: i can receive text but

Hi the problem you are having is with your message center number this is a common problem and usually happens after you have changed your sim card to another network all you need to do to solve this problem is call your service provider and tell them the make and model of phone you have then ask them for the correct message center number.
they wont charge for this and they will tell you how to set it up, you will also need to ask them to send you the latest wap and mms settings so you can use the net and send and receive picture messages. they wont charge for this either and they will send you these settings via txt message and this will then update your phone to the latest settings.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

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Looks like the batteries are DOA (dead on arrival). Happens sometimes. Since you said you just bought this yesterday, take it back to the shop.I'm sure they will be able to replace it for you.
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Cheers!
ID
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H6315

I got the same problem. I even tried to plug the battery to the second battery charging slot, still couldn't get it back to life. But the Ipaq screen lights on with progress bar progress for about 5 seconds, then dead again. I even doubted the battery was toasted.
I gave it a final shot:
1. Remove the battery, and then put it back.
2. While the screen lights on, within 2 seconds, cold reset the unit by press the hole with stylus and push the power button at top in the same time.
In my case, the progress bar will keep going until I see the tap screen instruction and everything back to normal. But it reminds me that the removable battery is totally discharged. So I put it in cradle and I am able to synch it with my PC. Everything seems o.k. while it sits in the cradle, except the charging light won't turn red.
When I remove it from the cradle, it still lights on, battery shows 99% which is healthy. but when I turned it off, it won't start anymore. I have to repeat the above steps to revive it. Sometimes I have to remove the battery and wait for a while and then put it back, so that the screen can light on to give me chance to cold reset.
Conclusion: Maybe need a new battery. I will check Ebay to get one.
Please post if you have other solutions.
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