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Kenmore Elite HE4T Front Load Washer

Hi. I have a front load washer by Kenmore and cannot find my manual. I have tried since yesterday to wash a load of laundry and when it gets to the spin cycle, I keep getting a flashing message "F 02". I looked on line last night to see if I could find info on it and I saw something about a balancing problem. I added more clothes to try to fix the problem and started over again. It didn't fix it so I took all of the clothes out and there was some water in the bottom of the tub so I pressed "drain and spin". Again, I got the same error message. What could be the problem and how do I fix it? Please help asap, my son has a prom tonight and I need to clean his clothes. Thanks!

Posted by Anonymous on

  • Anonymous Jun 12, 2007

    I called everyone that I knew, including Sears to find out the problem and it all kept coming back to the drainage hose either being kinked or clogged. Since I cannot get to the entire hose, except for the piece in the drain, I pulled it out as far as I could and put it back into the drain. It still did not work. So, I also remembered another website that said it may be the door. I opened the door and pulled it up when I closed it and it worked!!! The machine works now...for now.

    Hope this helps whoever needs it.



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These machines have a filter you should clean depending on your usage. It is usually at the front bottom - a small door. This is a filter before the water gets to your outlet pump to be siphoned out; it is there in order not to clog up your pump.

Posted on Jun 13, 2007


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