Question about Cyberhome CH-DVD 300 DVD Player

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Cyberhome CH-DVD 300 DVD Player

I have been able to play all my DVDs until lately. I purchased 2 Pirates of Carribean and my player keeps telling me to insert the disc and it is already in. I called Disney and they had be do the cleaning bit, and the unplugging bit. It still didn't work and they could not help me any further. Now I am getting the same thing with WB dvds. Can someone tell me what I can do? M. Blandford

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Go out and buy you another brand DVD player.

Posted on Jun 17, 2007

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6ya6ya

6ya staff

  • 2 Answers

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Hi there,
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Posted on Jan 02, 2017

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My dvd player keeps saying 'incorrect disk' why? and what can i do to stop it?


I don't understand your problem.
Is it the TV or is it the DVD? You say you tried other dvds and the problem is still there. Looks like the TV is the problem. Sometimes it's hard to help people when they only mention on screen issues. How can first DVD say 'incorrect disk' and then another dvd, and another still say 'incorrect disk'? It just doesn't seem to make sense. Is the contents on the disk a computer recorded movie, film or home movie? If so, you have to record the film on the disk with a format that accept the DVD. Could the DVD be a Blu-Ray, can it play a number of video formats, DVD, DivX, KviD DVD, etc.? Try first with a purchased movie DVD disc, if it doesn't work, then the DVD is faulty. DVD players these days are meant to play a wide range of video format, including CD discs. If you have an old DVD player, you may not play latest discs. But if the DVD is incorporated with the TV, then you have to insert a new movie and see if it plays. Go to an appliance or TV DVD store and talk to them. Or you can purchase a new movie and insert it in. If it doesn't work, you can always return it. As you said, you've tried different DVDs, sounds like it is a separate DVD player. If so, try other movie discs. I get the same warning only when I insert discs with movies I recorded on my computer, such as Pinnacle video editor.

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1 Answer

Please insert pirates of carribean disc 1


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Hi,

Your DVD /VCR says unknown disc because the
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If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

Please insert the supported formats and it will play the disc.

Thanx

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1 Answer

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Have you tried the website?

http://www.megabrands.com/en/customerservice/instructions.php?brandSelect=35&dir=customerservice&level=3&level2=3

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