My mp3 player says i don't have any files on it when i have at least 585 mb used n when i turn it on it says "MTP DB format error" and then says "not enough space for music db" i've been trying to fix it but nothing i do works, can someone help me please????
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To format the player directly, follow these steps:
1. Press the Home button to return to the Main Menu.
2. Select Settings from the Main Menu.
3. Select System Settings.
4. Scroll down to Format and select it.
5. Select Yes to start formatting.
Insanity i just called the technical support a while ago and they said most of that is because of a file coruption go into My Computer then go into Sansa M240 then right click the little cartridge file and click on format it should work then
This error message may largely be due to the corrupted Music Database file that the Sansa M240 creates to maintain an information pool on the music files downloaded to it.
Normally, if you are unable to completely format the player in Windows Explorer, there are still 2 other (and actually, more recommended) options that you have:
(1) Switching the M240 to MSC mode and formatting in "Disk Management". You can get to this window by right-clicking the "My Computer" icon and selecting "Manage". Make sure that you use the FAT file system to optimize the 1GB memory
(2) Switching the M240 to MTP mode and formatting the player in Windows Media Player 10 or version 11.
The mode of the M240 can be changed by accessing the menu and going to "Settings", then choosing "USB"
In general, formatting the player in "Disk Management" is more effective than formatting it in Windows Explorer.
Also, it would be a good idea to upgrade the player's firmware to the latest version via the SanDisk website:
I hope this helps. The M240 is a great player.
I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer.
If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it.
Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player.
If not already done, please also update the firmware from this link:
The 20 seconds on the power button didnt work, but the formation did.
Hope this helps.
Please bear with my english