I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)
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Have you tried to remove the battery. If not, try this remove battery, see if that works. If removing battery doesn't work you may have to reset your player. First remove battery again, but before you put it back on, slide or hold your power on button, keep holding it down then insert battery. The load-up screen should come on asking to reboot, cleanup , or reload firmware. Just reboot and see what haps
when your mp3 player keeps turning of that means that there is no more juice in the battery and that it is time to go pick up a new battery, also if your mp3 player is not charged and it wont hold a charge you can try another USB cord!
Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen.
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