Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator
Hi I'm hoping you can help us. As stated in subject fridge and freezer not cooling. We noticed the problem the other day. Not sure if it coinsides with the maid cleaning it out and of course leaving the doors open for who knows how long. Perhaps it has gone into a defrost mode??? The fridge is only 2 years old. It does have power to it. I unpluged it and waited at least 24hrs. before pluging it back in. Still no luck with it cooling down. Checked all settings.... I have taken the lower back panel off and noitced the fan is not running and the compresser is getting warm. The fan inside of the freezer is still running. I have most of the unit taken apart. The inside back panels in the freezer and also a cover that is inside of the refrigerator . I see some little parts with part numbers on them but not sure what may have burnt out or if there is a reset button for the defrost mode. Any help would be great Thanks Wayne
Wayne, lower back panel, the fan in back (condensor) should be running with the compressor. If the compressor is running,( you should be able to hear it) and the condensor fan is not running. Then the condensor fan motor is your problem. Another sign of a failed condensor fan motor is that the divider between the freezer and refer is extremely warm to touch. If the compressor is not running, it could be the compressor relay and overload (PTC) might be shorted. They made a bunch of these, white in color that failed quite often. Check yours out, it will be mounted to the front of the compressor. Take it off and shake it. If it rattles, there's your problem...Catriver.
Posted on Jun 13, 2007
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