If cleaning did not work, the print head would need to be replaced.
This is a simple replacement for people that are some what technical.
However, it is a costly item.
I believe the part number is: 81510
Check with whom ever you purchase it from.
Another option, is to try and change your layout.
Is the line is only in one area, move your template accordingly.
The lines in the print head are caused by blown pixels. The print head is extreamly fragile. The printer needs to be kept clean, and the cards not being used need to be kept in a clean enviorment, and the printhead/printer should be cleaned if the ribbon breaks.
Hope this helps.
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that print head is clogged,
do the clean cycle shown in the manual;
new cartridge time if cleaning does not work.
all things work last week but now.
nothing new here and for sure pesky printers
and for sure not used every day. (this keep them going more reliably)
made back in 2008, so is getting long in tooth and on most this full cleaning of the whole printer is advised. ever do that?
Hello, You have a physically damaged print-head. The print head is in the cover and us user replaceable by pressing the lever inside the cover. Print heads are considered consumables and need to replaced at maintenance. You can contact Datacard at there web site and they can have someone come out and change for, as well as service the printer. Or you can buy one online about $550 and change your self.
Nozzle check is fine? I am not sure. Check again. There is transverse and vertical lines. Is it perfect? Turn off printer, move head to center, put wet tissue with hot water at head cleaning mech. (pad). move head to parking position, wait for 15 minutes, repeat for 3 times. Check nozzle.
Not really sure what you mean by lines on your documents, but you could have excessive ink spilled on your printer rollers.or the page bar,,this can usually be remedies by taking the printer apart and carefully cleaning all of the surfaces the paper run against.