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Question about Mitsubishi WS-65807 65" Rear Projection Television

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WS-65807 picture goes black when using HiDef Signal

Hello, The picture on my WS-65807 works great if I am watching a DVD....however, if I switch to my Direct TV receiver with high def picture....after a few minutes the picture goes black....every so often the picture comes back...then it disappears again. It also sometimes cycles through the PIP menus. The TV had seldom been used. All connections have been validated and the receiver ruled out by Direct TV (they charged me to come out & tell me this). In all the posts..this tv appears to be a good solid unit. I'd hate to purchase another without a good reason. Any help is appreciated before I go to the local Mitsu repair shop & beg for mercy$$$. Thanks

Posted by Frank Seminaro on

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Anonymous

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Tank, If the unit operates correctly on DVD then we can assume that the signal chain and display is operational. Can you substitute the Directv receiver to rule the box out as part of the problem? I know they came out and checked but how exhausting was the testing? Have you checked signal strength on the directv on screen setup? Low or marginal signal strength could cause intermittent blanking. When the screen goes dark does the audio continue? please let us know..

Posted on Jun 11, 2007

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