I have a Brinks Model #5074 anti-theft safe. I put the correct combination on the keypad. The light goes on, but I can't open it. What shoudl I do?

SOURCE: how to unlock a cathedral electronic safe ea25

After opening the electronic safe (with the pre-set factory code of 159B) locate the small red button on the
inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep. DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits long, and confirm your new code by pressing the letter “B” on the electronic touch pad. Before you close the door, try the new security code to make sure the lock release the knob so you can turn it and retract the live action locking bolts.
If the code fails, go through steps 1-3 again. If the code works successfully, then you should lock the safe. When you open the safe in the future enter the security code you have set followed by the letter “B” and turn the knob.

If the incorrect security code is entered 3 times you will have an automatic lockout for 20 seconds before you can try your code again. If the incorrect security code is entered 3 additional times there will be a 5- minute lockout before the code can be tried again.
BATTERY REPLACEMENT
This safe uses 4- AA batteries. Under normal use, batteries will last about 1 year. When the battery is low, a red light will come on warning you that the battery is low. To test the batteries, enter your security code. If the batteries are low the red light located in the middle of the top of the keypad will start to flash.

To replace the batteries, open the safe door with your security code and turn the knob. Push the batteries cover plate, which is located on the back of the door, and replace the old batteries.
YOU MUST PROGRAME YOUR SECURITY CODE AFTER YOU REPLACE THE BATTERIES. SEE STEPS 1- 3 UNDER “ENTERING YOUR SECURITY CODE”.
TROUBLE KEY
A “Trouble key” has been provided in case you forget or lose your security code. Remove the small central panel from the front of the faceplate. Insert the key and turn it counter clockwise. Then turn the knob on the door towards the right. This will manually open your safe. If you lose your key, you may purchase a replacement key by referencing the serial number located under the central panel by the lock.
MAINTENANCE FOR KEY AND ELECTRONIC SAFE
If the door of the safe starts to rub on the door frame, open the door per the instructions above. By the door hinges you will find a threaded stem. Use an Allen wrench to tighten the threaded stem. This will help realign the door and give you trouble free access to the contents of your safe.

SOURCE: I lost the combination for my brinks home security

Hi, You can contact Honeywell at 1-800-223-8566 . They are providing support for Brinks safes.

SOURCE: Same problem - I have the key but no combination.

You can contact Honeywell, they are providing support for Binks safes. Their number is 1-800-223-8566

SOURCE: I have the Brinks safe model 5054. We recently

my safe is lock and i dont have the combination but the key is
still in the lock. so what can i do to get in to the safe.

SOURCE: sentry safe model 1330.

A Locksmith would say If your safe doesn't have a key, skip Step 3.
Turn the dial to zero.
Insert your sentry safe key and turn it until the plunger pops out.
Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
Turn the dial to the left to the last number (stop the first time on your last number).
Pull the handle down; cracking sentry safe open.