Philips GoGear HDD6330 MP3 Player Logo
Posted on May 29, 2017

My mp3 is full but the computer won't show any files on it

I have a gpx mw 3837, and its 1 gb. it plays all the music, but when i plug it into the computer to open it, it's like it's locked and the media are hidden. media player says my device is empty but it obviously isn't. same thing happens when i go to my computer and click open or explore, the media folder is blank.

i would really like to delete some songs off here as well as retrieve the music, as my old pc is jacked and along went the music with it.

thanks!

5 Related Answers

Anonymous

  • 5 Answers
  • Posted on Jan 12, 2007

SOURCE: Player Problem, Connect to PC, Start Device Manager

You need to load the drivers and "gogear" has to appear in your synch list in WMP. Look into previous replies I have posted to find the software link. Copy all the music onto your hard drive so you can put it all back on using the synch feature.

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Anonymous

  • Posted on Dec 25, 2007

SOURCE: Computer won't recognize my Mp3 Player

i can't download music to my mp3

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Mar 07, 2009

SOURCE: phillips gogear sa6185

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Mar 23, 2009

SOURCE: Trying to delete current play list on Philips SA 1922 2gb mp3 pla

This solution only applies to the SA178:

  1. Select the track that you would like to delete in play mode.
  2. Briefly press the MENU button.
  3. Select DELETE, press 051104154033_4114.gif to confirm your selection and press 051104154033_4114.gif again to confirm delete. The message DELETED! will show on display.

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers
  • Posted on Mar 25, 2009

SOURCE: hdd6330 claims "empty list"...it's not

Run a Repair in the Philips Device Manager (note: the HDD6330 is not compatible with Windows Vista or with Windows Media Player 11 - pluggging the device into a computer with either of these installed will ruin the player, even though it may work initially).

Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

-Tha Mp3 Doctor

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