I have a Sony laptop with a built in cam. The camera works with other programs but when I try to use it in Windows Live messenger the message "We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again" comes up. My camera is NOT being used by any other program when I try to web cam over msn... How do I fix this?? The problem occured with the older windows live, and so I downloaded the newest version of windows live hoping it would solve itself but it has not.
You need to configure your cam for msn
After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
uninstall msn from add remove in control panel restart pc then reinstall 7.5 or higher msn
if that does'nt solve your issue then
you need to reinstall the camera
have you solved your issue
did you update your operating system
you marked me inappropriate
when my suggestion was appropriate
okay thank you
thats odd that cam still gives same error message
if you have a recovery for laptop in my computer click to see if it gives you options to reinstall drivers and applications
Are you sure your not using windows messenger instead of windows live
if your using windows messenger it won't work
you would have to go to control panel add\remove then windows components uncheck the box for windows messenger.
Then you will need to download windows live messenger
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Yeah I already tried that. When i select that another box just pops up saying "we are unable to run video and audio setup".. i've given up. I already uninstalled and reinstalled my driver and uninstalled and reinstalled msn. Thanks anyways.
i marked you inappropriate cuz ive done everything already and nothing has work. and yes my system is updated. i guess ill mark u thanks for trying
yeah lol i tried that too. i was able to recover my web cam effects software, and i recovered the camera driver, but it still didn't work on msn... its really quite the mystery
yes i am sure! lol geeze i dont even have windows messenger on my computer. every time u msg me i feel hope n then get disappointed. i think we both just have to accept that there is nothing that can be done.
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