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Question about BenQ DC3410 Digital Camera

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My digi cam fell down ???

Hi , My BenQDC3410 slipped & fell down.it was a soft fall as i managed to break it, before it hit the floor hard. But when i picked it up , switched it on, the LCD display at the back had gone comletely white with a few spots & cracks visible internally.But the glass wasnt cracked or broken on the surface. Could some one tell me , what the problem is & Is this repairable or is the camera beyond repair now?? I stay in Bangalore -India. could you please suggest any authorised dealers here in bangalore or anyplace , where i can consult & get this problem sorted out? Nayeem- Regards.

Posted by Nayeem Malik on

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Anonymous

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This is going to be new camera I am afraid. The repair options are limited because of lack of parts availability Look on your local internet for repair firms in your part of the world

Posted on Jun 11, 2007

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The drop has cause internal damage to the moving parts of the camera. The shock of the camera hitting the floor will have caused this.

The cost of the repair will differ depending on the damage caused by the drop.

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If that doesn't work and you are certain that your PC does not recognize the drive, then It appears to me that the fall damaged the delicate mechanical devices inside the drive and you will have to replace it.

Hard drives cannot withstand rough handling. If a hard drive is only dropped about 1 or 2 feet and it lands on a soft surface such as a carpet it MAY survive the fall. But if one falls from a higher elevation, (say 6 feet) onto a hard surfaced floor, it's almost a sure bet that the drive's internal mechanisms are permanently damaged.

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The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

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